PayPal is a widely popular payment gateway used by millions of people around the globe. It was established in 1998, and since then, it has become the leading digital payment service provider, offering solutions to businesses and individuals alike. PayPal enables users to transfer funds electronically, make online purchases, and receive payments. The platform supports various currencies, including the US dollar, the euro, and the British pound, among others.

As of 2021, PayPal has reported a staggering revenue of $21.45 billion, with an average of 4 billion payment transactions processed monthly. It boasts of over 392 million active users, with a total payment volume of $936 billion. The payment gateway offers several payment options, including PayPal Credit, PayPal Checkout, and PayPal One Touch, which has increased its usage and convenience for users. In this blog, we will dive deeper into PayPal's revenue and usage statistics, highlighting the company's growth over the years and its impact on the financial world.

PayPal Key Statistics

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  • PayPal has over 400 million active users worldwide.

  • In 2020, PayPal processed $936 billion in payments.

  • PayPal's net revenue for Q4 2021 was $6.12 billion.

  • PayPal's market capitalization is over $350 billion.

  • PayPal is accepted by merchants in over 200 markets worldwide.

  • In 2020, PayPal's mobile payment volume was $277 billion.

  • PayPal's peer-to-peer (P2P) payment volume was $310 billion in 2020.

  • The average PayPal user makes 40 transactions per year.

  • PayPal has over 29 million merchants using its services.

  • PayPal's Venmo app processed $159 billion in payments in 2020.

PayPal Overview

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Launch date December 1998
HQ San Jose, California
Founders Dan Schulman (CEO, President), John Donahoe (Chairman)
Business Type Public (NASDAQ: PYPL)
Industry Finance

PayPal Revenue

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A growth in revenue has been reported every year since 2010 for PayPal, which made $27.5 billion in revenue in 2022.

PayPal Annual Revenue 2010 to 2022 ($bn)

Year Revenue ($bn)
2010 3.5
2011 4.5
2012 6
2013 6.7
2014 8
2015 9.2
2016 10.8
2017 13
2018 15.4
2019 17.7
2020 21.4
2021 25.3
2022 27.5

PayPal Profit

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As compared to the previous year, PayPal's 2022 net income was $2.4 billion, a 50% decrease.

PayPal Annual Net Income 2013 to 2022 ($bn)

Year Net income/loss ($bn)
2012 0.8
2013 0.9
2014 0.4
2015 1.2
2016 1.4
2017 1.8
2018 2
2019 2.4
2020 4.2
2021 4.1
2022 2.4

PayPal Transactions

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Over 22 billion transactions were processed on PayPal and its affiliated services, which include Venmo

Year Transactions (bn)
2013 3.2
2014 3.9
2015 4.9
2016 6.1
2017 7.6
2018 9.9
2019 12.4
2020 15.4
2021 15.4
2022 22.3

PayPal Payment Volume

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For the first time in 2021, PayPal exceeded $1 trillion in payment volume, and by 2022, it had grown to $1.36 trillion.

PayPal annual payment volume 2014 to 2022 ($bn)

Year Payment volume ($bn)
2014 235
2015 282
2016 355
2017 451
2018 578
2019 712
2020 936
2021 936
2022 1363

PayPal Users

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As of 2022, PayPal had a user base of 435 million, which includes individuals who have carried out at least one transaction within that year.

PayPal annual users 2013 to 2022 (mm)

Year Payment volume ($bn)
2013 143
2014 161
2015 179
2016 197
2017 227
2018 267
2019 305
2020 377
2021 426
2022 435

PayPal FAQ

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  • How secure is PayPal?

    PayPal uses advanced encryption and anti-fraud technology to ensure the security of its users' transactions. Additionally, PayPal's Buyer and Seller Protection policies protect buyers from fraudulent activities and sellers from unauthorized payments.

  • Can I use PayPal to send money internationally?

    Yes, PayPal supports international transactions and allows users to send and receive money in over 200 countries and regions worldwide. However, some countries may have restrictions on certain types of transactions.

  • How do I link my bank account or credit/debit card to my PayPal account?

    To link your bank account or credit/debit card to your PayPal account, log in to your account, click on "Wallet," and select the "Link a card/bank" option. You will need to provide the required information and follow the instructions to complete the linking process.

  • Are there any fees for using PayPal?

    Yes, PayPal charges fees for certain transactions, such as receiving payments for goods and services or withdrawing money from your PayPal account. The fees vary depending on the transaction type, currency, and country.

  • Can I use PayPal for business transactions?

    Yes, PayPal offers several solutions for businesses, including PayPal Business, PayPal Checkout, and PayPal Here. These solutions provide various payment options and features to help businesses manage their transactions efficiently.

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