Dev Technosys AI Pre-Sales Assistant
AI PRE-SALES & LEAD QUALIFICATION
Challenge
We wanted to replace the time-consuming Google Forms with a solution that saves users' time and enables intelligent conversations. The top challenge was to make the conversations human, streamlined, and without any hallucinations. Additionally, we wanted the bot to act as a pre-sales assistant for lead scoring and recommend higher-quality leads for the next conversion. Developing a pre-sales assistant was itself a challenge for our team, as we needed to think outside the box in ways our competitors are not.
Solution
Our experienced and strong technical team built an AI-powered pre-sales assistant using Anthropic Claude. The bot engages visitors by capturing their interactions and the context of the conversation. We have used Socket.io, which keeps the solution synchronized with real-time scenarios. With continuous testing and monitoring of the application, we have achieved the maximum user engagement rate for a bot that is capable of communicating more like a human. This is one of our biggest achievements: building a strong solution that could convert visitors into leads.








