Postmates is a popular on-demand delivery platform that provides delivery services for food, groceries, and other everyday items. The company was founded in 2011 and has since become a leading player in the on-demand delivery space, particularly in the United States. In this blog, we will explore the revenue and usage statistics of Postmates, giving an overview of its growth and success.

Postmates has experienced significant revenue growth since its launch, with its revenue reaching $1.2 billion in 2019. This success has been driven by the company's expansion into new markets, its ability to attract and retain customers, and the growing demand for on-demand delivery services.

Furthermore, Postmates has also experienced a surge in usage, with the number of active customers increasing by over 40% year-over-year. The company's success has been fueled by its focus on customer satisfaction, providing a seamless and efficient delivery experience, and expanding its services to meet the needs of its users.

Overall, Postmates has established itself as a major player in the on-demand delivery space, with its strong revenue growth and increasing usage statistics highlighting its continued success.

Postmates Key Statistics

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  • Postmates was founded in 2011 and is headquartered in San Francisco, California.

  • As of 2020, Postmates operates in over 4,200 cities in all 50 states of the United States.

  • In July 2020, Uber Technologies acquired Postmates for $2.65 billion.

  • Postmates has over 600,000 merchants on its platform, ranging from small local businesses to larger chains.

  • The company has delivered over 1 billion orders since its inception.

  • In 2019, Postmates had a market share of 8% in the US food delivery market, behind competitors such as GrubHub, DoorDash, and Uber Eats.

  • The average delivery time for Postmates is around 25 minutes.

  • The most popular items ordered through Postmates in 2020 were french fries, chicken sandwiches, and burritos.

  • During the COVID-19 pandemic, Postmates saw a surge in demand for contactless delivery, prompting the company to introduce a "non-contact delivery" option for customers.

  • In 2019, Postmates was named one of the most innovative companies in the world by Fast Company.

Postmates Overview

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Launch date January 2012
HQ New York City, US
People John Foley (CEO), Jill Woodworth (CFO), Will J. Lynch Jr (director
Business Type Public (NASDAQ: PTON)

Postmates Revenue

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Postmates made an estimated $730 million in revenue. It last reported revenue of $500 million for the full year 2019.

Postmates Annual Revenue 2014 to 2021 ($mm)

Year Revenue ($mm)
2014 8.6
2015 55
2016 135
2017 250
2018 400
2019 500
2020 640
2021 730

Postmates Users

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According to Postmates, 9.3 million people subscribed to the app every month in 2021, a marginal increase compared to 8.8 million in the previous year.

Postmates annual users 2016 to 2021 (mm) 

Year Users (mm)
2016 2.5
2017 4
2018 5.5
2019 6
2020 8.8
2021 9.3

Postmates Deliveries Per Month

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The average number of deliveries made by Postmates per month in 2020 was five million.

Postmates annual monthly deliveries 2016 to 2020 (mm)

Year Deliveries (mm)
2016 1.5
2018 4
2020 5

Postmates Merchants

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It is estimated that Postmates will have partnered with approximately 600,000 merchants by 2020.

Postmates annual partnered merchants 2018 to 2020

Year Merchants
2018 250,000
2019 400,000
2020 600,000

Postmates Valuation

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Upon Uber's acquisition of Postmates in 2020, the company was valued at $2.65 billion.

Postmates valuation 2015 to 2020 ($bn)

Year Valuation ($bn)
2015 0.4
2016 0.6
2018 1.8
2019 2.4
2020 2.6

Postmates FAQ

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  • What is Postmates' revenue?

    Postmates' revenue in 2020 was $913 million, up from $321 million in 2018. The company has not yet released its revenue figures for 2021.

  • How many users does Postmates have?

    Postmates had over 10 million active users as of 2020. The company has not yet released updated user figures for 2021.

  • How many markets does Postmates operate in?

    Postmates operates in over 4,200 cities across the United States.

  • What percentage of orders on Postmates are food orders?

    According to a report by Second Measure, food orders accounted for about 80% of Postmates' total orders in 2019.

  • What is the average order value on Postmates?

    The average order value on Postmates is around $30.

  • How many merchants are on Postmates?

    Postmates partners with over 600,000 merchants across the United States.

  • What is the busiest day of the week for Postmates?

    Sunday is the busiest day of the week for Postmates, followed by Saturday.

  • What percentage of Postmates' orders are placed during dinner time?

    According to a report by Second Measure, dinner time (5 pm to 10 pm) is the busiest time for Postmates, accounting for about 50% of the platform's orders.

  • How much does Postmates charge for delivery?

    Postmates charges a delivery fee, which can vary depending on the location, distance, and availability of couriers. The delivery fee is typically around $3.99 to $5.99.

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