Mobile app development has evolved over the years with a plethora of standards being set. For any custom software development company to establish itself in the market, it is pertinent to abide these particular standards. It becomes quite vital for the survivability and credibility of any such company.
Industry Standards for Mobile App Development
1. Visibility and Timing
It is important that the app developer understand and respect the corresponding context in which his app is collecting as well as using information. In case the app is processing financial data, the users will certainly hold the developer to a higher standard than if the developer collects the data pertaining to an app which doesn’t actually process the sensitive information.
Visibility and timing is quite crucial in circumstances which require enhanced notice. The developer should provide the user with the additional notice, choice or consent mechanism when his app accesses any sensitive information or when it actually access data which might not be obvious to the user. It is required to explain it to the users why the developer needs access to such data wherever feasible.
2. Security and Data Retention
The app can’t access or collect the user data unless the app requires it. If you are gathering or even transmitting the data that your app doesn’t require for any legitimate purpose, then you are putting yourself as well as your users at risk. In case of advertising, it may be a legitimate purpose as long as transfer and collection of the targeting data is particularly transparent and the users are provided with the options regarding the usage of their vital information for that particular purpose.
However, the app stores and the platform may have their own set of rules regarding the use of user information and its collection for various purposes such as advertising. Violation of terms of service of a platform can land you in trouble with the app store or platform and in a few cases, with the regulators. Delete any data which isn’t required to be retained for any clear business purpose.
It is vital to limit the total volume of sensitive data that is linked to an identifier of the user. Only store any sensitive data with a particularly unique identifier for a given time frame which is required to operate the app and deliver any service to the users.
Never indefinitely keep the user data on the off-chance which may be valuable someday. Same applies whether you are storing user data on their devices, your own servers or even on a cloud platform. You need to remember to clear any associated data or different cross-references to the deleted data.
Following these practices actually respects the privacy interests of the user and assists in protecting you as well as the user in case of any data breach. If the security of your app is breached, you might be held responsible for failing to implement reasonable security procedures as well as for informing your users that their private data has been compromised.
Along with deletion, de-identification of their data may be sufficient enough in case there is no reasonable chance of the data which can be re-identified, which his, linked back to any user or device. Consider all the retention periods of your different vendors along with when assessing any particular third-party service that you will be sending the user data.
Delete any user data prompting after the deletion of the account. The users rightly expect that after they close their account, all of their data is essentially deleted from your server, which is subjected to any type of legal retention limits.
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3. Enabling Security Measures
You need to understand the various security risks which are associated with the app like the sensitivity of particular information you collect as well as store and the number of users using the app. All apps that use, access or transfer data of any individual needs to be rigorously tested for different security purposes and also comply with various current best security practices of security. It is vital to implement data retention policies as well as security measures which will help in ensuring that the user data is rightly safeguarded.
4. Data Encryption
You need to encrypt any data in transmission when you are authenticating the users or even transferring any personal information. Your app needs to provide right protection of the user data in transmission especially when that particular data is session data, authentication data or even personal information. Latest hacking tools have actually made snooping on various insecure connections very simple, especially in the case of unsecured Wi-Fi networks.
You need to avoid different problems utilizing SSL/TLS for all types of communication with the server as the latest backend providers don’t have any problem scaling SSL to any number of transactions. Encrypt any data that you sore on behalf of the users especially the passwords and sensitive information. Whenever possible, you need to ensure that you are duly encrypting the data of the users, especially vital authentication information such as email addresses, usernames and passwords.
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You need to make various efforts in order to de-identify the user data before you even share with any other party. De-identified data is something that can’t be linked to any particular user through any reasonable means. It often involves the scrubbing of different identifiable elements of the user’s personal data, which makes it comparatively safe in terms of privacy while any attempt is made to retain the scientific and commercial value.
6. Authentication of User
You need to make sure that the users can easily log out of the session utilizing the mobile client as well as that their password changes on the backend side which invalidates the current sessions of the mobile clients. If your app is accessing, collecting or storing any sensitive data or prone to phishing attacks, then you need to consider the utilization of two-factor authentication. In the case of on-demand service apps, this procedure is quite vital
You need to make sure that someone in your mobile app development company is thinking about the privacy. You need to have at least one person who is responsible for making sure that different privacy protections are duly integrated into the app.
8. User Feedback
You need to provide your users with means to contact you and also respond to concerns and questions. You should provide the users with an opportunity to contact you with any queries, complaints or concerns easily. This can easily be accomplished via a simple form which is accessible within your app, any feedback forum or even providing a specific email address which your users can use to address to you in order to contact you.
You should consider highlighting the common security and privacy issues in your Settings or Homepage. Take ample time to review as well as respond to messages of users and don’t only offer a means of feedback and ignoring to follow up.
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Mobile app development in current times has created a demand for evolving industry standards. These standards safeguard the users and their information and also provide protection to the mobile development company.