It is called a structured queue when people stand in a predictable position. The simplest examples are queues at the airport, grocery store, entry at some event, etc.
Single Counter Queue
A single counter queue works like there is one service provider serving the queue of customers.
Symmetric Queue Counters
The symmetric queue counters refer to the multiple queues at multiple counters offering the same services. Its best example is queuing at the railway station or at metro stations.
When a service provider offers different types of services at different counters, then it is called an exclusive counter queuing system. An example is a food court where users need to go to different counters for different food items.
Human-types Sensitive Queues
It is always a better idea to manage the queue based on the different requirements of humans. For example, there is a separate queue at banks or hospitals for senior citizens, pregnant women, and differently abled people.
Its best example is diagnostic centers or clinics, where people put themselves in the queue for different tests, cash billing, or purchasing medicine or consultation with doctors.
Whatever the queue type is, management is a necessity at the current time to handle the request of the crowd. The queue management system not only handles the physical line but also helps in reducing customers’ waiting time. A queue system software can save you from many things while serving the customers.