Choosing the right chatbot for your website is pretty important. Otherwise, prospects won’t get answers to their questions, customer satisfaction will drop, and your competition will thrive.

To avoid this kind of situation, choose quality chatbot software from the very beginning.

There are chatbots for every taste and budget — dedicated AI-powered solutions, hybrid chatbots, and simple rule-based customer service chatbots. Often, chatbot functionality is built into business automation platforms, allowing you to streamline all your marketing, sales, and customer service processes within one app.

What’s the right choice for your company? To help you answer this question, we’ve compiled a list of top chatbot software solutions and highlighted their advantages as well as some downfalls.

Best 20 Chatbot Software

1. Dialogflow

Dialogflow by Google is a popular chatbot development platform that allows developers to create intelligent virtual agents capable of understanding natural language input from users. It has advanced natural language processing (NLP) capabilities and can integrate with various messaging platforms like Facebook Messenger, Slack, and more.

With Dialogflow, developers can design custom conversation flows, create rich responses using images, cards, and quick replies, and build contextual responses that enable natural, human-like interactions. The platform also supports machine learning and analytics, enabling developers to improve their chatbots’ performance over time.

 

Starting Price Free version Free trial Support Customer Ratings Training
Not provided Yes No Yes 4.8 Yes

Glassix

2. Glassix

Glassix, considered by many small businesses and startups as the best AI customer support software provides an easy to use, drag and drop generative AI chatbot builder. But it doesn’t end here, the platform seamlessly combines its Conversational AI technology with the latest GPT-4 engine to help businesses of all sizes build generative AI chatbots and implement those via instant messaging channels like: WhatsApp, their website or app, social media messenger, Apple Messages for Business, SMS, and more.

One of its key features is that it’s allowing to deploy in just one-click the same exact chatbot script to various channels and by that help brands to keep consistent tone and voice across all service and sales channels. Another key feature worth mentioning is the agent’s ability to hand over the conversation to a bot (not just the other way around) – This feature is not available in most platforms.

With a competitive pricing model and stand out AI features, Glassix stands as the ultimate choice for small businesses and startups looking to drive customer loyalty and grow revenues.

Starting Price Free version Free trial Support Customer Ratings Training
$49.00/Month No Yes Yes 4.8 Yes

3. Botpress

Botpress is an open-source conversational AI platform that enables businesses to build and deploy chatbots and virtual assistants on multiple channels, including Facebook Messenger, WhatsApp, Slack, and more. With Botpress, businesses can create custom workflows and dialogue trees, integrate with backend systems using APIs, and leverage natural language processing (NLP) to understand and respond to user input.

The platform offers a visual flow editor and a drag-and-drop interface for building bots, making it accessible to developers and non-technical users. Additionally, Botpress provides analytics and insights to help businesses optimize their chatbots and improve user engagement.

Starting Price Free version Free trial Support Customer Ratings Training
$10/Month No Yes Yes 4.4 Yes

4. ManyChat

ManyChat is a chatbot software that allows businesses to create Facebook Messenger bots. It provides a drag-and-drop visual builder for creating chatbots with no coding required. ManyChat supports various features such as broadcasts, sequences, custom fields, and integrations with various tools like Zapier, Google Sheets, and Shopify.

It also provides analytics and reports to help businesses track their bot’s performance and user engagement. ManyChat offers various templates for different industries, including e-commerce, real estate, education, and more. With ManyChat, businesses can automate customer service, sales, and marketing processes and increase customer engagement and satisfaction.

Starting Price Free version Free trial Support Customer Ratings Training
$15.00/Month No Yes Yes 4.4 Yes

Chatfuel

5. Chatfuel

Chatfuel is a popular chatbot-building platform allowing users to create chatbots for Facebook Messenger, Telegram, and other messaging platforms without coding skills. With Chatfuel, businesses can automate their customer service and sales processes by creating conversational experiences that can answer frequently asked questions, schedule appointments, collect customer information, and more.

The platform offers a drag-and-drop interface that makes it easy to create chatbots and includes:

  • Pre-built templates.
  • Integrations with popular CRM tools.
  • Analytics to measure the bots’ performance.

Chatfuel is free for basic features, with additional features available through a paid subscription.

Starting Price Free version Free trial Support Customer Ratings Training
$15.00/Month Yes Yes Yes 4.2 yes

6. Tars

Tars is the best chatbot software for businesses to create and deploy AI-powered chatbots on their websites, landing pages, and social media platforms. With Tars, users can easily build custom chatbots using a drag-and-drop interface without coding knowledge.

Tars offers a range of templates and pre-built flows that can be customized to meet specific business needs, and it supports integrations with various third-party tools and platforms, such as Google Sheets, Zapier, and Slack. The software also provides analytics and reporting features that enable businesses to track chatbot performance and optimize their strategies.

Starting Price Free version Free trial Support Customer Ratings Training
$99.00/Month Yes Yes Yes 4.6 yes

7. Flow XO

Flow XO is a powerful chatbot software that allows users to create and manage chatbots for various messaging platforms, including Facebook Messenger, Slack, and Telegram. The platform provides a visual editor that allows users to build conversational flows and workflows without requiring any coding skills.

With Flow XO, users can integrate their chatbots with various third-party services, such as Google Sheets, Zapier, and Salesforce, among others, to streamline their business processes. The platform also provides powerful analytics and reporting features that enable users to track their chatbot’s performance and gain insights into their users’ behavior.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided Yes Yes Yes 4.3 Yes

8. MobileMonkey

MobileMonkey is the best chatbot ai, allowing businesses to create and deploy chatbots across different messaging platforms such as Facebook Messenger, Instagram, and SMS. It offers a visual chatbot builder that makes designing and customizing chatbot conversations easy without coding knowledge.

MobileMonkey’s chatbots can perform various tasks like lead generation, customer support, and e-commerce transactions. It also offers automated chat blasting, drip campaigns, and chatbot analytics to help businesses understand how their chatbots perform.

In addition, MobileMonkey integrates with other marketing tools such as HubSpot, Mailchimp, and Shopify to streamline managing customer interactions.

Starting Price Free version Free trial Support Customer Ratings Training
$19.00/Month Yes Yes Yes 4.5 Yes

9. LivePerson

LivePerson is a popular chatbot software that enables businesses to engage with their customers through real-time messaging, voice, and video. It provides a conversational platform for companies to offer customer support, sales, and marketing services. LivePerson uses

AI-powered chatbots that can handle complex queries and provide personalized responses to customers. The software can also route customers to live agents for more complex issues or upselling opportunities.

Additionally, LivePerson offers analytics and reporting tools that help businesses track customer interactions, measure their chatbot’s performance, and improve the customer experience. LivePerson is a robust chatbot software that can help businesses streamline their customer engagement processes and boost customer satisfaction.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided No Yes Yes 4.2 Yes

10. Intercom

Intercom is a conversational relationship platform designed to help businesses communicate with their customers through various channels like chat, email, and social media. With Intercom, businesses can create targeted messages, automate customer support, and personalize customer interactions.

The platform also offers tools for sales and marketing teams, including lead qualification and segmentation, as well as integrations with popular tools like Salesforce and Slack.

Intercom’s features are designed to help businesses engage with their customers at every stage of the customer journey, from acquisition to retention. Intercom aims to improve customer satisfaction, increase sales, and reduce customer churn by providing a unified platform for customer communication.

Starting Price Free version Free trial Support Customer Ratings Training
$74.00/Month No Yes Yes 4.5 Yes

11. Bold360

Bold360 is the best ai chatbot platform that enables businesses to interact with their customers in real time. It offers a variety of features, including chatbots, live chat, and email management, all designed to improve customer experience and drive sales.

The software uses natural language processing (NLP) and machine learning algorithms to understand customer intent and provide personalized responses, making it easier for businesses to address customer inquiries and concerns.

Bold360 also offers detailed analytics and reporting tools to help businesses track their performance and improve customer engagement strategies. Overall, Bold360 is a comprehensive solution for businesses looking to enhance their customer support and sales processes through AI and automation.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided No Yes Yes 4.3 Yes

12. Botsify

Botsify is a chatbot software that allows businesses to easily create custom chatbots without coding knowledge. With Botsify, you can create chatbots for your website, Facebook Messenger, and other platforms. The software offers features like AI-powered natural language processing, integrations with third-party tools, customizable templates, and analytics to track chatbot performance.

You can also use Botsify to create personalized conversations that can help drive sales, answer customer inquiries, and provide 24/7 support. The software has a user-friendly interface, making it easy to build and customize your chatbot. Overall, Botsify is a great tool for businesses looking to improve customer engagement and automate customer service.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided No No Yes 4.1 Yes

Octane AI

13. Octane AI

Octane AI is a chatbot software that helps businesses create conversational experiences on various messaging channels such as Facebook Messenger, SMS, and Webchat. It offers automated replies, cart reminders, product recommendations, and personalized campaigns to engage with customers and drive sales.

Octane AI also integrates with popular ecommerce platforms such as Shopify, Magento, and WooCommerce, allowing businesses to automate their marketing and customer service processes.

The chatbot app also provides analytics and insights to help businesses measure the performance of their chatbots and optimize their conversational experiences. With its easy-to-use interface and advanced features, Octane AI is a popular choice for businesses looking to improve their customer engagement and increase sales.

Starting Price Free version Free trial Support Customer Ratings Training
$29.00/Month No Yes Yes 4.4 Yes

14. Kustomer

Kustomer is a customer service software that uses AI-powered automation to help businesses provide personalized customer support. With Kustomer, businesses can manage all customer interactions across different channels such as email, chat, phone, and social media from a single platform.

The software integrates with tools such as CRMs, e-commerce platforms, and messaging apps to provide a seamless customer experience. Its AI-powered automation can handle routine tasks, freeing up support agents to focus on complex issues.

The software also provides detailed customer profiles that help agents provide personalized support based on the customer’s history and preferences. Overall, Kustomer is a robust customer service solution that can help businesses provide efficient and effective customer support.

Starting Price Free version Free trial Support Customer Ratings Training
$29.00/Month No Yes Yes 4.1 Yes

15. Zoho SalesIQ

Zoho SalesIQ is a live chat and website visitor tracking software designed for businesses of all sizes. It offers a suite of features, including real-time visitor monitoring, live chat, and website analytics.

With Zoho SalesIQ, businesses can track website visitors in real-time, view their behavior on the site, and engage with them using live chat. The software also offers customizable chat widgets, allowing businesses to design chat windows to match their branding.

Zoho SalesIQ also integrates with other Zoho products such as CRM, Campaigns, and Desk, allowing for a more seamless customer experience. Additionally, the software offers advanced reporting and analytics, providing businesses with valuable insights into their website visitors and chat interactions.

Starting Price Free version Free trial Support Customer Ratings Training
$10.00/Month Yes Yes Yes 4.5 Yes

16. Acquire

Acquire is a chatbot software that allows businesses to connect with their customers in real-time through various communication channels such as website chat, messaging, and social media. It provides features like live chat, video chat, co-browsing, and screen sharing to improve customer experience and support.

Acquire’s chatbots can be customized with automated responses, routing to human agents, and integration with other business systems. It also offers analytics and reporting features to track chat volume, customer satisfaction, and agent performance. With its user-friendly interface, businesses can easily manage their customer support and sales operations while providing personalized and efficient customer service.

 

Starting Price Free version Free trial Support Customer Ratings Training
Not provided No No Yes 4.5 Yes

17. Rebotify

Robotify is among the best chatbot software that helps businesses easily create AI-powered chatbots. It allows users to create custom chatbots with an intuitive drag-and-drop interface without needing any coding skills. The platform offers a range of features, including pre-built templates, live chat integration, analytics, and multilingual support.

Rebotify also provides a wide range of integrations with popular third-party tools like Facebook Messenger, Slack, and WhatsApp, making it easy to deploy chatbots across various platforms

The platform also offers advanced natural language processing (NLP) capabilities, which enable chatbots to understand and respond to user queries more accurately. Rebotify is suitable for businesses of all sizes looking to automate their customer support and engagement processes.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided No No Yes 4.1 Yes

18. Pandorabots

Pandorabots is an AI-powered chatbot development platform that allows users to create and deploy chatbots for various purposes. It provides tools for building, testing, and deploying chatbots across different channels, such as websites, messaging apps, and social media platforms.

Pandorabots uses natural language processing (NLP) and machine learning algorithms to understand user inputs and provide relevant responses. The platform offers a range of customization options, including pre-built templates, customization of conversation flows, and integration with third-party tools.

Pandorabots also provides analytics and reporting features to help users track their chatbot’s performance and optimize its effectiveness. With its powerful tools and robust features, Pandorabots is an ideal choice for businesses looking to build and deploy chatbots to improve customer engagement and support.

Starting Price Free version Free trial Support Customer Ratings Training
$19/Month Yes 14 Days Yes 4.5 yes

19. Landbot

Landbot is a chatbot builder platform that enables businesses to create conversational chatbots without coding skills. The platform provides a drag-and-drop interface for building chatbots that can be integrated into various communication channels such as websites, messaging apps, and social media platforms.

Landbot offers a variety of customizable templates, including lead generation, customer support, and surveys, to help businesses quickly create their chatbots. The platform also provides features like A/B testing, analytics, and integrations with third-party tools to enhance the chatbot’s functionality.

Landbot’s chatbots can be designed to provide a more engaging and personalized experience for customers, leading to higher conversion rates and increased customer satisfaction.

Starting Price Free version Free trial Support Customer Ratings Training
$39.00/Month Yes Yes Yes 4.1 Yes

20. SnatchBot

SnatchBot is a chatbot software that allows users to create and deploy chatbots across various messaging platforms such as Facebook Messenger, WhatsApp, and Skype. The platform offers a visual editor that enables users to design conversational flows without coding.

Users can also integrate AI technologies such as natural language processing (NLP) and machine learning (ML) to make their chatbots more intelligent and responsive. SnatchBot also provides analytics tools to track chatbot performance, user behavior, and engagement.

The platform offered a free plan with limited and paid plans with advanced features such as multi-language support, integration with third-party apps, and custom branding.

Starting Price Free version Free trial Support Customer Ratings Training
$30/Month No No Yes 4.2 Yes

Conclusion

These are the list of top chatbot software that are ruling the market. However, businesses must assess their requirements and select a chatbot software provider that aligns with their goals and budget. Additionally, you should remember that chatbots are a tool. To maximize their effectiveness, they need to be developed, trained, and deployed strategically by taking assistance from a software development company.