Are you looking for the leading chatbot development companies in USA? Then keep reading this blog. Chatbots are no longer a new technology, but we can look forward to the growth and establishment of companies that develop chatbots.

During the COVID-19 epidemic, automation boomed in all industries and especially the customer service segment. Chatbot development companies grew the most, as they helped businesses automate their interactions with technology. The fact that this technology was useful for lead generation and marketing also boosted its demand.

So, businesses are looking for a way to automate interactions on a large scale. How do you get a bot? Should you hire a chatbot development company in the USA or build one yourself? The answer depends on a few factors. Don’t worry. You don’t have to get into the details.

Continue reading this blog to learn about the best 20 chatbot development companies in the USA that offer these services.

So let’s begin. 

20 Best Chatbot Development Companies In USA in 2023

Dev Technosys

1. Dev Technosys

Dev Technosys is among the leading Chatbot Development companies in USA. The company can help you use the latest AI tools to create custom Chatbots that are suitable for any business size. Share your business needs and prepare to double your business growth.

Dev Technosys is a company with 10+ years of experience in the field of chatbot design and development, MLP &NLU services, chatbot deployments, chatbot architecture designs, multi-language development, etc.

Dev Technosys offers the best development assistance with its Chatbot Development Services. The exclusive solutions that you’ve been searching for can boost your business growth. 

For the last few years, Dev Technosys, a company with a team that consists of highly-skilled developers, has been providing Chatbot Development Solutions to businesses at all scales. Their team has a wealth of experience in creating apps and websites that will accelerate business growth. Dev Technosys’ team of Chatbot Developers can be your saving grace!

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
California, USA 2010 500+ 1000+ 4.8 $20 – $50/hr

2. OpenAI

OpenAI is an organization that has a long history of being at the forefront of AI research and development. The creators of GPT-3 – the advanced language model that powers this chatbot – are OpenAI. OpenAI works with businesses to provide customized AI solutions. Elon Musk founded the company in 2015 with Sam Altman, among others. It is headquartered in San Francisco.

They provide the latest technologies and tools to develop chatbots. OpenAI’s chatbot solutions use machine learning and natural language processing techniques to create interactive and intelligent chatbots.

They focus on AI research to ensure that their chatbots can understand and respond to user queries. OpenAI’s commitment to innovation and reputation make them an excellent choice for companies looking for state-of-the-art chatbot development.

OpenAI initially focused on creating AI and machine-learning tools for video games, and other recreational uses. OpenAI Gym, its first AI product, was released less than a month after it was officially founded on December 11, 2015. It is an open-source toolkit to develop reinforcement learning algorithms.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
San Francisco, California, U.S 2015 200 – 500 600+ 4.4 $100 – $125/hr

3. Alphabet

Alphabet Inc., a chatbot development company, is the parent company of Google. Alphabet, founded in 2015, oversees a variety of businesses and initiatives that span industries like technology, healthcare, and artificial intelligence.

Google, Alphabet’s most prominent subsidiary, offers a variety of products and solutions including search engines and online advertising platforms. It also provides cloud computing and hardware devices. 

Alphabet also has other ventures, including Waymo, which is a technology company that specializes in self-driving cars; Verily, an organization dedicated to life sciences and health research; and DeepMind.

Alphabet focuses on technological innovation and advancement. It strives to shape the future by creating groundbreaking technologies, encouraging research, and driving forward-thinking projects in various fields.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Googleplex, Mountain View, California, U.S. 2015 180k – 200k 950+ 4.5 $120 – $150/hr

IBM

4. IBM

IBM is one of the leading chatbot development companies in USA with a variety of products and services. This includes chatbot development. IBM Watson Assistant, their flagship chatbot platform, uses artificial intelligence (AI), natural language processing (NLP), and other technologies to create intelligent and interactive chatbots.

IBM Watson Assistant allows businesses to build and deploy chatbots on various platforms such as mobile apps, websites, messaging platforms and messaging applications.

The platform allows developers to train the chatbot with machine learning techniques. This allows it to understand user queries and respond effectively.

IBM Watson Assistant offers features such as intent recognition, entity extract, and context management that enhance the chatbot’s ability to understand user inputs and provide accurate responses. It offers integration capabilities to other IBM services as well as third-party systems. This allows developers to create sophisticated chatbot solutions.

IBM is also a software development company that offers AI-based cloud services such as data analytics, machine intelligence, natural language processing, and cloud infrastructure. These services can be used in conjunction with the development of chatbots to create comprehensive, scalable solutions.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Armonk, New York, U.S. 1911 340k – 350k 850+ 4.4 $110 – $150/hr

5. Tencent Holdings

Tencent Holdings, a multinational technology conglomerate with headquarters in China, is one of the largest companies in the world. Tencent Holdings is known for its internet-related products and services, such as social media platforms, online games, digital content, and e-commerce. It also has an important presence in chatbot development.

Tencent invested in and developed chatbot technology to enhance its platforms and services. Tencent’s WeChat messaging app incorporates chatbot technology, allowing users the ability to interact with automated assistants for tasks like making reservations, ordering food, or accessing relevant information.

Tencent also offers a platform for developers called Tencent AI Open Platform. This platform provides them with the tools and resources they need to build their own chatbots.

Tencent’s artificial intelligence technologies, such as natural language processing (NLP), and machine learning are leveraged by the platform to create intelligent and interactive chatbots.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Tencent Binhai Mansion, Nanshan District, Shenzhen, Guangdong, China 1998 110k – 112k 800+ 4.3 $90 – $130/hr

6. Accenture

Accenture is among the global chatbot development companies in USA that offer a variety of services including technology consulting and development. Accenture offers chatbot services but is not exclusively focused on this.

Accenture is a global company with a strong presence in the United States. They serve clients across many industries including healthcare, technology, financial services, and others. Accenture has a team of diverse consultants, developers and technology experts that can design and develop chatbots tailored to specific business requirements.

Accenture offers chatbot development services in the USA. To learn more, visit their website or contact them directly.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Dublin, Ireland 1989 690k – 695kk 750+ 4.4 $90 – $150/hr

7. Oracle Corporation

Oracle Corporation is an international technology company that provides software, hardware, and cloud services. Oracle provides a variety of products and services relating to conversational AI and chatbots, but its main focus is the Oracle Digital Assistant Platform.

Oracle Digital Assistant, a chatbot platform for enterprises, allows companies to build and deploy intelligent chatbots on multiple platforms including websites, mobile applications, messaging platforms and voice assistants.

The platform uses machine learning and natural language processing techniques to understand inputs from users and provide relevant answers.

Oracle Digital Assistant allows companies to build chatbots that automate business processes such as customer service, sales, HR, and more. The platform provides tools for creating conversational flows, connecting with enterprise systems and data, and securely deploying chatbots.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Austin, Texas, U.S. 1977 140k – 143k 700+ 4.4 $120 – $160/hr

8. Mindtree

Mindtree is one of the reputable chatbot development companies in USA that offers a variety of services including chatbot creation. Mindtree, a company known for its expertise in digital transformation, data analytics, and cloud computing, also offers solutions in conversational AI.

Mindtree, a company that specializes in chatbot development, helps companies create intelligent chatbots. These chatbots can automate interactions with customers, offer personalized recommendations, respond to frequently asked questions, and help with various tasks.

Their chatbots are designed to improve customer engagement, increase operational efficiency and drive business growth.

Mindtree uses artificial intelligence, machine learning, and natural language processing technologies to create chatbots capable of understanding and responding to user queries.

They have developed chatbots that work across multiple platforms including social media, messaging apps, websites, mobile applications, and mobile apps.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Global Village Tech Park, Bangalore, Karnataka, India 1999 10k – 50k 850+ 4.3 $120 – $140/hr

9. Tata Consultancy Services

Tata Consultancy Services is an Indian-based global leader in IT consulting and services. TCS provides a range of services including chatbot creation to help companies leverage technology and automation in order to improve customer experience.

TCS, a company that specializes in chatbot development, combines its expertise with artificial intelligence (AI), natural language processing (NLP), and other technologies to develop intelligent and interactive solutions.

These chatbots are deployable across multiple platforms such as websites and mobile apps. They can also be used in messaging applications and social media platforms to interact with customers and provide support.

TCS offers chatbot solutions that are customized to each client’s needs, taking into account factors like industry, target audience and business goals. Its vast experience in providing IT solutions and services makes it a trusted partner for companies looking to create chatbots that will improve their customer interaction and operational efficiency.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Mumbai, Maharashtra, India 1968 552k – 556k 800+ 4.4 $100 – $140 / hr

10. Baidu

Baidu is one of the renowned chatbot development companies in USA and is known for its AI-related products and AI-related search engine. Baidu is not recognized as a company that specializes in chatbots or virtual assistants.

Baidu has spent significant resources on AI research and development. This includes technologies such as natural language processing (NLP), conversational AI, and other AI technologies.

Baidu released several AI-powered virtual assistants and chatbots, including DuerOS and Xiaodu Assistant. DuerOS, a conversational AI platform created by Baidu that offers voice-activated capabilities and services across a variety of devices and industries.

Xiaodu assistant, on the contrary, is a voice-activated AI assistant designed primarily for smart devices. It offers voice interactions and performs tasks such as playing music, answering queries, and controlling smart home appliances.

Baidu has expertise in machine learning, NLP, and speech recognition. These are all crucial to chatbot development. Baidu’s technologies and platforms are not exclusive to chatbot development. However, they can be used to create solutions for specific industries or domains.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Beijing, China 2000 400k – 410k 650+ 4.1 $120 – $160 / hr

11. Deloitte

Deloitte, a global professional service firm, offers a variety of services including auditing, consulting, tax advice, and financial advisor. Deloitte, a global professional services firm that specializes in various business and technology areas including artificial intelligence (AI), is not primarily known as a chatbot developer.

Deloitte has AI capabilities and can offer advisory services for chatbot deployment and development. Deloitte’s AI and Automation practice can assist businesses with developing and implementing chatbots as part of digital transformation initiatives.

Deloitte’s approach to chatbots would usually involve using their industry expertise and knowledge, along with AI technologies, in order to create chatbots that address specific business needs. They might use natural language processing algorithms, data analytics, or machine learning techniques to create intelligent chatbot experiences.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
London, England
1845 330k – 334k 550+ 4.4 $120 – $150/hr

12. Adobe

Adobe is among the eminent chatbot development companies in USA. The company was founded in 1982 in San Jose, California. Adobe has a variety of software products widely used in creative design, digital marketing, and multimedia.

Adobe Photoshop is one of Adobe’s best-known and most widely used products. It is an image editing program that is popular with photographers, graphic artists, and digital artists.

Adobe offers a variety of creative software, including Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, and Adobe Premiere Pro Video Editing.

However, you can hire software developers from Adobe who have expertise in creating robust software integrated with chatbots. It offers products such as Adobe Dreamweaver (Experience Design), Adobe PhoneGap, and Adobe XD. These tools allow developers to create, prototype, and build mobile apps, websites and user interfaces.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
San Jose, California, United States 1982 22k – 25k 500+ 4.2 $80 – $130/hr

13. VMware

VMware is an American company that specializes in chatbots and virtualization. The company was founded in Palo Alto in 1998. Its headquarters are in the USA. VMware’s flagship product is VMware vSphere. This virtualization platform allows companies to run multiple virtual servers on a single server.

Virtualization allows the creation of software-based virtual machines that are representations of real computers. Virtual machines are capable of running different operating systems or applications, thereby consolidating resources and increasing efficiency.

VMware is a virtualization pioneer and has played an important role in the IT industry. It has enabled organizations to optimize infrastructures, increase agility and reduce costs. VMware has a large customer base that includes enterprises, government agencies, and service providers.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Stanford Research Park 1998 30k – 31k 450+ 4.2 $70 – $140/hr

14. Cognizant

Cognizant is one the top-rated chatbot development companies in USA that offers a variety of services including chatbot creation. While Cognizant’s expertise is in digital transformation, software development, and IT consulting, it also provides solutions in the areas of conversational AI.

Cognizant’s chatbot services cover the entire lifecycle for creating intelligent virtual assistants, or chatbots, for businesses. This usually involves designing, developing, and deploying bots that are able to interact with users and understand their queries. They can then provide relevant answers or actions.

Cognizant uses a variety of technologies and frameworks for the development of chatbots including artificial intelligence, machine learning and natural language processing. They work closely to understand the specific requirements of clients and create customized chatbot solutions aligned with their business goals.

Cognizant’s chatbot development services can help organizations improve customer service, automate repetitive work, increase operational efficiency and offer 24/7 support for their customers.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Teaneck, New Jersey, U.S. 1994 315k – 318k 650+ 4.4 $100 – $149/hr

15. Infosys

Infosys, a global information technology and consulting company with headquarters in India, is one of the world’s largest companies. Infosys, a global consulting and information technology services company based in India, is known for its expertise with software development, systems integration, and consultancy services. It also offers solutions within the chatbot development field.

Infosys offers end-to-end solutions for creating intelligent chatbots for businesses from various industries. They offer chatbot development services that include designing, developing, and deploying applications that can interact with the user and provide relevant assistance or information.

Infosys uses technologies like natural language processing (NLP), Machine Learning (ML), and Artificial Intelligence (AI) to create advanced chatbot solutions. These chatbots are available on multiple platforms including mobile apps, websites, messaging platforms, and other voice-based interfaces.

The company is focused on developing chatbots that provide personalized and contextualized user experiences. Chatbots can be developed for a variety of purposes including customer service, virtual assistants, and lead generation.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Bangalore, Karnataka, India 1981 295k – 297k 650+ 4.3 $100 – $140/hr

16. Capgemini

Capgemini is among the prominent chatbot development companies in USA that offer a variety of services including chatbots. The company that specializes in artificial intelligence (AI), machine learning (ML), and other areas of technology also offers chatbot development to its clients.

Capgemini’s experience in AI and ML, Natural Language Processing (NLP), conversational interfaces, and natural language processing is typically used when developing chatbots. They work closely with clients to develop chatbots that are tailored to the client’s business requirements.

Capgemini, a company that specializes in chatbot development, can assist organizations with the design, building, and deployment of chatbots on different platforms and channels. They have created chatbots to automate internal processes, customer service, virtual assistants, and other areas.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Paris, France 1967 98k – 100k 700+ 4.2 $60 – $120/hr

17. Fiserv

Fiserv is an international financial services technology firm that offers a variety of solutions to the financial industry. Fiserv provides a wide range of products and services including chatbots. However, Fiserv does not specialize in chatbot development.

Fiserv is a technology company that focuses on delivering solutions to financial institutions such as banks, credit unions, and other organizations. They offer core banking systems as well as payment processing, digital solutions, fraud prevention, and risk management tools.

Fiserv offers chatbots as part of its suite of products, but if you are specifically searching for chatbot development services, it is worth looking into dedicated chatbot platforms or companies.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Brookfield, Wisconsin, U.S. 1984 5k– 10k 450+ 4.2 $70 – $130/hr

18. N-iX

N-iX, one of the top-notch offshore chatbot development companies in USA, specializes in custom software solutions. It also offers IT consulting services.

They offer a variety of software development solutions, such as web and mobile application development, data analysis, custom chatbot app development, quality assurance, and DevOps. However, they are also experts in chatbots.

N-iX is a company that specializes in chatbots. They help businesses automate interactions with customers, streamline processes and improve customer engagement. They have developed chatbots on various platforms including websites, messaging applications, and voice assistants.

N-iX uses technologies such as natural language processing (NLP), machine learning, and artificial intelligence to create chatbots that can understand user questions and respond in a conversational way. They can integrate the chatbots into existing databases and systems to deliver personalized and context-aware answers.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Valletta, NA – Malta, Malta 2002 1.5k – 2k 300+ 4.1 $60 – $100 / hr

19. Microsoft

Microsoft Corporation is a multinational American technology company specializing in the development, manufacture, licensing and sale of software, consumer electronics and related services. Microsoft was founded by Bill Gates in 1975 and Paul Allen. It is now one of the largest and most influential tech companies.

Microsoft’s best-known product, the Windows operating system is a major player on the PC market. It has been around for many decades. Windows has been used by millions of people around the world and has gone through many iterations. The latest version, Windows 11, was released in 2021.

Microsoft offers Azure Bot Service in addition to Bot Framework. This is a cloud service that allows you to develop, deploy, and manage chatbots. Azure Bot Service is a platform for developing chatbots using various programming tools and languages.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
One Microsoft Way Redmond, Washington, U.S. 1975 220k – 225k 750+ 4.4 $100 – $150 / hr

20. NetEase

NetEase is among the best chatbot development companies in USA that offer a variety of online services and platforms. William Ding founded the company in 1997. It has since grown into one of China’s largest internet and online gaming firms. NetEase’s headquarters are in Hangzhou, China.

NetEase began as an online portal that provided news, content, and search services. Over time, the company has expanded its business into different sectors such as e-commerce and online gaming. It also offers music streaming and cloud computing.

NetEase is a major investor in AI, and has invested heavily in NLP technologies. They have used AI for various applications such as virtual assistants, customer service, and chatbot-based interactions. The NetEase AI Chatbot “Xiao Wei” is a notable example.

NetEase’s chatbot efforts are usually focused on improving the user experience within their platforms and services. Chatbots can be integrated into gaming platforms, or they can provide support to their internet services.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Hangzhou, Zhejiang, China[ 1997 30k – 31k 250+ 4.1 $120 – $160 / hr

Conclusion

In this blog, we have highlighted the top 20 chatbot development companies in USA. We hope you have enjoyed reading our blog on top chatbot service providers. You should always select an outsourced partner that can develop chatbots for you without causing your budget to be blown.

Now that you know the top chatbot development companies, it is time to opt for one in order to build chatbot app for your business and take your business to greater heights.