Customers are important to any business. To stay ahead of the competition and achieve higher goals, companies prioritize customer interaction and engagement. They, therefore, rely on CRM software. They are able to serve their clients more effectively and comprehend them better. Businesses can earn more profits by choosing the best CRM development companies in USA.

Every business and organization now uses CRM software. It allows them to better their relationship with customers. It also improves overall performance and saves you time.

Custom CRMs are widely accepted as the best solution for most companies. They can increase sales, revenue, and profits. You need to find the best CRM company that will meet your business needs. There are many CRM Software Development Companies located in the USA. We have chosen the 20 best CRM development companies in USA that you can hire.

List of 20 Leading CRM Development Companies in USA

1. Dev Technosys

Dev Technosys, a 2010-founded web, and mobile app development company, has ISO 9001-2015 certification. With more than 12 years of expertise, they have continuously supplied technological solutions that have aided businesses in improving their technical foundation and taking the lead in their particular industry. 

It is one of the top CRM development companies in USA, specializing in CRM software solutions. CRM integration services. CRM migration solutions. CRM implementation.

They offer CRM consulting, CRM implementations, Customized CRM Development, and CRM mobile applications. Hire dedicated developers that are adept at using contemporary frameworks and programming languages like PHP.Net for developing CRM software.    

They have completed more than 1500 projects. Dev Technosys has earned a reputation as a prestigious developer in the industry. Their work and technical breadth have helped them to earn recognition from prestigious organizations such as NASSCOM.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
California, US 2010 150 – 250 950+ 4.5 $25 – $45/hr

2. Microsoft

Microsoft is one of the leading CRM development companies in USA that offer a complete suite of solutions for customer relationship management. Microsoft was established in 2003, and since then it has developed into a strong platform that can be used to handle marketing, sales, and customer care. 

Microsoft offers technologies for organizations to improve customer interaction, optimize procedures, and boost productivity. It allows organizations to gain valuable insight, automate workflows and personalize customer interactions. 

Microsoft’s robust features, scalability, and integration capabilities have made it a popular choice among businesses of all sizes and across a wide range of industries looking for efficient CRM solutions that drive growth and improve relationships with customers.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
One Microsoft Way Redmond, Washington, U.S. 1975 220k – 225k 750+ 4.4 $100 – $150 /hr

3. Apple

Apple is a multinational American company that specializes in CRM development. It was founded back in 1976. Apple, which focuses on small and mid-sized businesses (SMEs), offers a suite of CRM tools that streamlines sales, marketing, and customer service. 

Apple’s agile methodology places a strong emphasis on adaptation and flexibility, enabling businesses to react swiftly to shifting market circumstances. It is also among the prominent CRM development companies in USA that provides features like contact management, email marketing automation, and telephony. 

Businesses are empowered with robust CRM capabilities that improve customer engagement, increase sales, and boost efficiency. Apple’s user-friendly interface and customizable workflows have made it a favorite among businesses looking for CRM solutions.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
1 Apple Park Way, Cupertino, California, U.S. 1967 150k – 154k 650+ 4.3 $120 – $160 / hr

4. Alphabet

Alphabet was founded in 2015 as a CRM company. Alphabet, with its headquarters in Mountain View California, United States of America, provides a Customer Relationship Management (CRM platform) that integrates social media insights and sales intelligence. 

The company’s focus is on helping businesses build stronger relationships with customers by consolidating data and providing actionable insight. Alphabet’s CRM solution allows teams to track communications, manage contacts and streamline sales activities. 

Social media integrations are used to collect valuable information on contacts and nurture them effectively. Alphabet is known for its easy-to-use interface, and ability to improve productivity and collaboration among sales and marketing teams.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Googleplex, Mountain View, California, U.S. 2015 154k – 160k 700+ 4.3 $110 – $150/hr

5. IBM

IBM is a well-known technology company that offers CRM development services. IBM is known for its extensive range of services and products, which includes CRM solutions. IBM offers CRM solutions in its portfolio of enterprise services and software.

IBM was founded on November 11, 1911. Since then, it has become a leader in the technology and consulting industry. IBM offers a variety of CRM services and solutions, using its expertise in artificial Intelligence, analytics, cloud computing, and automation.

IBM’s CRM solutions are designed to improve business relationships with customers, streamline processes and boost sales and marketing. IBM’s expertise and long-standing history in the industry allow it to remain a major player in the CRM market, providing tailored solutions that meet the needs of clients.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Armonk, New York, U.S. 1911 340k – 350k 850+ 4.4 $110 – $150/hr

What Are The Services A Software Development Company Provides?

6. Tencent Holdings

Tencent Holdings is one of the top CRM development companies in USA and is a developer of the technology. The company was founded in 1998 and has become a leading provider of business management software, CRM tools, and related services. 

Tencent Holdings provides a complete suite of CRM tools, including lead management and contact management which can help companies to build CRM software. Other features include sales tracking, marketing automation, and customer service. Their CRM software was designed to improve business efficiency, streamline workflows and enhance customer engagement. 

Tencent Holdings offers solutions that are highly customizable and scalable, to meet the needs of businesses in various industries. Tencent Holdings’s CRM solutions are designed with user-friendly interfaces, robust functionality, and a focus to grow and prosper businesses.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Tencent Binhai Mansion, Nanshan District, Shenzhen, Guangdong, China 2010 105k – 108k 800+ 4.3 $90 – $130/hr

7. Oracle

Oracle was founded in 1977 and is one of the most prominent CRM companies. Oracle is a leader in enterprise software, including CRM, with decades of experience. Numerous tools and functionalities in Oracle CRM may be used to manage client interactions.

It allows organizations to streamline their sales processes, improve customer service and enhance marketing strategies. Oracle CRM solutions are renowned for their robustness, scalability, and integration with other Oracle products. Oracle is a trusted player in the industry and continues to innovate its CRM solutions to meet the evolving needs of modern businesses.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Austin, Texas, U.S. 1977 140k – 143k 700+ 4.4 $120 – $160/hr

8. Accenture

Accenture is among the notable CRM development companies in USA. Accenture, a global professional service company founded in 1989, offers a variety of services including CRM development based on SAP technology. Accenture offers end-to-end services for CRM development to help companies optimize their processes of customer relationship management. 

Accenture offers tailored solutions that leverage SAP CRM to help organizations improve customer engagement, streamline marketing and sales operations, and grow their business. Accenture’s industry expertise and deep understanding of SAP make it a trusted partner to businesses looking for effective CRM solutions.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Dublin, Ireland 1989 690k – 695k 750+ 4.4 $90 – $150/hr

9. Tata Consultancy Services

One of the top CRM businesses, Tata Consultancy Services was established in 1968. Indian multinational IT consulting and services company TCS has a significant US presence. TCS, with its over 50 years of experience in CRM implementation and development services, has become a trusted partner.

TCS offers a complete suite of CRM services that leverage cutting-edge technology to help businesses improve customer relationships, sales processes and drive growth. TCS CRM services include strategy consulting and CRM platform customization. They also offer integration with enterprise systems, data analysis, and support and maintenance. They are a popular choice in CRM development due to their expertise, global reach, and reputation.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Mumbai, Maharashtra, India 1968 552k – 556k 800+ 4.4 $100 – $140 / hr

10. Baidu

Baidu is one of the leading CRM development companies in USA. The company’s core business is internet search, online ads, artificial intelligence, and autonomous driving technology.

Baidu, founded in 2000 by Robin Li & Eric Xu has grown into one of China’s largest technology companies. Baidu has created a number of innovative products and services including Baidu Search and Baidu Maps. Baidu Cloud and DuerOS, an AI assistant platform, are also part of the Baidu family.

Baidu is also a web development company that offers some CRM-related integrations or solutions within its portfolio. However, if you are looking for a comprehensive CRM solution, it’s best to look at specialized CRM companies.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Beijing, China 2000 400k – 410k 650+ 4.1 $120 – $160 / hr

CRM Development Companies In USA

11. Salesforce

Salesforce, a CRM software development company, was founded by Marc Benioff in 1999, along with Parker Harris, Dave Moellenhoff, and Frank Dominguez. Cloud-based CRM solutions revolutionized the industry, allowing businesses to effectively manage customer relationships. 

Salesforce offers a complete set of CRM services and tools that include sales, marketing, and customer service. Salesforce Customer 360 is their platform that allows businesses to have a 360-degree perspective of customers, streamline business processes and grow. 

Salesforce, which places a high emphasis on innovation and has expanded its capabilities and offerings, is one of the world’s most widely used CRM solutions.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Salesforce Tower San Francisco, California, U.S. 1999 79k – 80k 600+ 4.4 $120 – $160/hr

12. Adobe

Adobe is an internationally recognized software company. It offers a variety of solutions for digital marketing and customer service. Adobe’s suite of Adobe Experience Cloud includes CRM-related integrations and features, but it isn’t known for being a CRM developer. 

Adobe Experience Cloud includes tools for marketing automation and analytics as well as personalization. These can be used to complement a CRM strategy. Adobe was founded on December 22, 1982. Since then, it has grown to become a global company. 

Adobe’s products go beyond CRM and focus on document management, creative software, and digital experiences. Adobe’s suite of products is designed to enhance the customer experience across all touchpoints including mobile, social media, and offline channels.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
San Jose, California, United States 1982 22k – 25k 500+ 4.2 $80 – $130/hr

13. VMware

Virtualization and cloud computing experts VMware are more recognized as a software firm than as a CRM provider. VMware is not primarily focused on CRM development. It offers a variety of enterprise software, such as VMware Workspace ONE which has some CRM functionality.

Diane Greene started VMware in 1998. Mendel Rosenblum and Scott Devine were also involved. Edward Wang and Edouard bugnion. VMware’s first focus was virtualization technology. This allowed organizations to run several operating systems on one physical server.

VMware has grown its product range over the years to include cloud computing solutions, software-defined networks, and security. VMware may not be the company that develops CRM, but its products can be used to enhance enterprise capabilities.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Stanford Research Park 1998 30k – 31k 450+ 4.2 $70 – $140/hr

14. Cognizant

Cognizant, a multinational company in the technology industry, offers a wide range of services including CRM development. Cognizant was founded in 1994 and has since grown into one of the most prominent CRM development companies worldwide. 

Cognizant is also one of the eminent CRM Development Companies in USA that offers comprehensive CRM solutions that are tailored to the specific needs of companies in various industries. Cognizant offers CRM development services that include strategy consulting, implementation, customization, integration, as well as ongoing support.  

Cognizant’s expertise in CRM helps businesses improve customer interaction, streamline sales processes and improve marketing campaigns. Cognizant’s global presence and innovation-focused approach have made it a trusted partner to organizations looking for effective CRM solutions.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Teaneck, New Jersey, U.S. 1994 315k – 318k 650+ 4.4 $100 – $149/hr

15. Infosys

Infosys, a global leader in IT consulting and services, offers CRM development as part of its extensive range of services. Infosys, founded in 1981, has a strong position in the CRM market. It helps businesses customize and implement CRM solutions in order to improve customer relationships and operational efficiency. 

Infosys’ team of professionals leverages its expertise in CRM platforms and global delivery models to deliver customized solutions that align with the client’s business goals. Their CRM development services include strategy consulting, solution architecture, implementation, customizations, integration, data migrating, support, and maintenance. 

Infosys is a partner that clients trust for CRM projects because of its commitment to quality, innovation and client satisfaction.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Bangalore, Karnataka, India 1981 295k – 297k 650+ 4.3 $100 – $140/hr

16. Capgemini

Capgemini, a global technology and consulting company, offers services in CRM development. Capgemini was founded in France in 1967 and has since grown into one of the world’s largest CRM service providers.  

Capgemini has a strong presence in the US market and helps businesses customize and implement CRM solutions in order to optimize their customer relationships, sales processes, and marketing strategies. Capgemini’s CRM development services include Salesforce, Microsoft Dynamics 365, and SAP CRM among other platforms. 

Capgemini is among the reputable CRM Development Companies in USA that has CRM expertise, coupled with their industry knowledge and innovative products, allows them to help organizations improve customer engagement, operational efficiency and achieve sustainable growth.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Paris, France 1967 98k – 100k 700+ 4.2 $60 – $120/hr

17. HubSpot

HubSpot is an American CRM company founded in 2006. HubSpot, based in Cambridge, Massachusetts offers a CRM platform to help businesses manage customer relationships, sales, and marketing. HubSpot CRM software is renowned for its easy-to-use interface, powerful features, and ability to integrate with other popular platforms and tools. 

The CRM development services offered by the company include customization, integration, implementation, and ongoing support. HubSpot’s inbound marketing approach and innovative CRM have earned it a solid reputation. It helps businesses improve their processes, increase customer engagement and drive growth.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Cambridge, Massachusetts, U.S. 2006 7k – 9k 550+ 4.2 $80 – $120/hr

18. Deloitte

Deloitte, a global professional service firm, offers a wide range of services to companies around the world, including CRM development. Deloitte does not only focus on CRM development but also offers comprehensive CRM solutions within its wider range of services. Deloitte is known for its expertise in CRM and has implemented CRM systems successfully for many clients from different industries. 

Deloitte is also a CRM Development Company that was founded in 1845 and is one of the oldest professional services firms around the globe. Deloitte’s extensive experience and long history have helped it establish a strong position in the CRM sector, helping companies optimize their customer relations and improve overall business performance.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
London, England 1845 330k – 334k 500+ 4.4 $120 – $150/hr

CRM Development Companies In USA

19. Zoho Corporation

Zoho Corporation, a leading CRM software development company, offers a wide range of business applications. Zoho Corporation was founded in 1996 and has provided innovative CRM solutions for businesses of all sizes. Zoho CRM is their flagship product and offers many features, including lead management, customer management, analytics, sales automation, and integration.

Zoho CRM’s user-friendly interface and customization options make it a favorite among businesses around the world. Zoho Corporation, a CRM company that caters to businesses in various industries, has built its reputation on a commitment to customer satisfaction and continuous improvement.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
Chennai, Tamil Nadu, India 1996 15k – 17k 350+ 4.3 $90 – $140 / hr

20. Zendesk

Zendesk Inc., a multinational company that develops CRM software, is one of the world’s leading CRM development companies in USA. It is a CRM platform with an emphasis on support and customer care. With the help of Zendesk CRM software, organizations can effectively manage customer contacts across a variety of channels, including email, chat, phone, social media, and more.

Its CRM solution helps organizations centralize data on customers, track interactions, and streamline communications with them. The software offers robust ticketing, self-service portals, and knowledge bases to improve customer service operations. Zendesk CRM is highly customizable and scalable. It also integrates with third-party apps, so businesses can tailor it to meet their specific needs.

Location Founded In Company Size Projects Delivered Customer Ratings Avg. Development Cost
San Francisco, California, U.S. 2007 5k – 7k 300+ 4.2 $120 – $150 / hr


Conclusion

These CRM development companies in USA have earned their place at the top. This position was achieved through hard work and dedication. They provide high-quality CRM services that are customized to meet different business needs.

Now that you have a list of top CRM development companies in USA, you can now pick any one of them or hire software developers according to your preference and acquire their services for developing CRM software for your business.