“Every call is a connection. Track them to build a bridge of understanding between your business and its customers.”

 

Are you looking for the best call tracking software? If yes, then you must read this blog. In today’s fast paced world of business and marketing, it is important to understand the effectiveness of the communication channels you use. Enter call tracking, the unsung superhero in optimizing customer interactions.   

In our latest post, we dive into the world’s top call tracking softwares and explore the tools that help businesses decode the secret behind every phone call. From detailed analytics and seamless integration, let’s explore the features which make these platforms unique.  

We invite you to join us on an adventure as we demystify the call tracking world, unlocking valuable insights that can improve your customer experience and elevate your marketing campaigns. This guide is a great resource for anyone looking to get started with digital marketing or who has just begun to explore the possibilities.        

So, let’s begin.    

 

20 Best Call Tracking Software

As per the software product development company, below are the most popular call tracking software that you must take into consideration. So let’s have a look: 

1. WhatConverts

WhatConverts, a powerful call tracking tool, is designed to give businesses comprehensive insight into their marketing campaigns. This platform allows users to attribute calls, web chats, form submissions and phone calls directly to their source. This data is valuable for optimizing marketing strategies. 

WhatConverts provides a comprehensive view of customer interaction with its dynamic number insertion, detailed reporting and integrations to popular marketing tools. It offers lead management tools to streamline conversion. 

Starting Price Free version Free trial Support Customer Ratings Training
$30.00/Month
No Yes Yes 4.8 Yes

2. CallRail

CallRail, a leading software for call tracking, allows businesses to optimize and analyze their phone calls. CallRail’s robust features, such as call recording and call attribution, provide valuable insights for marketing and sales. Users can track the origins of incoming phone calls, evaluate campaign effectiveness and improve communication strategies. 

It is easy to use and offers seamless integration with CRM and marketing tools. CallRail is a powerful tool for both small and large businesses. It allows them to make data-driven business decisions, improve customer experience, and maximize their impact on users.

Starting Price Free version Free trial Support Customer Ratings Training
$45.00/Month
No Yes Yes 4.5 Yes

3. Hubspot

HubSpot provides robust call tracking software that will enhance your marketing and selling efforts. This tool lets you monitor and analyze phone calls to gain valuable insight into customer interactions. Call recording, call tracking and analytics allow you to measure the success of your campaigns.  

Integrating with HubSpot CRM allows for seamless management of data and personalized interactions. Lead attribution is also made easier with the phone call tracking software, which helps you to understand what channels generate phone leads. So, if you want to build call tracking software, then you must hire a software development company. phone-based interactions.

Starting Price Free version Free trial Support Customer Ratings Training
$0
Yes Yes Yes 4.5 Yes

58% of businesses that use call tracking software say it has improved their marketing ROI.

4. 800response

800response, a leading call tracking system software, is designed to maximize marketing efforts and improve customer engagement. Its robust features allow businesses to track the success of marketing campaigns by assigning unique numbers. This innovative solution captures data which can be used to refine marketing strategies.  

This platform includes advanced analytics that allow businesses to track ROI and make data driven decisions. Utilizing 800response allows organizations to maximize their marketing budgets, improve customer interaction, and boost campaign performance. 

Starting Price Free version Free trial Support Customer Ratings Training
Not provided by the vendor
No Yes Yes 4.6 Yes

ActiveDemand

5. ActiveDemand

ActiveDemand’s Call Tracking Software provides comprehensive insights on phone interactions. This tool allows businesses to accurately analyze ROI by attributing phone leads to marketing campaigns. Real-time call tracking allows users to monitor call durations, caller information, and the source of calls, which helps them make data-driven decisions. 

It also integrates seamlessly into other marketing tools to streamline workflows and improve overall efficiency. ActiveDemand’s Call Tracking Software helps businesses refine their marketing strategies by gaining a better understanding of the customer interaction.

Starting Price Free version Free trial Support Customer Ratings Training
$15.00/Month
Yes Yes Yes 4.2 yes

 

Call Tracking Software

 

6. CallAction

CallAction, a leading-edge software for call tracking, is designed to revolutionize the way businesses manage and analyze their phone leads. CallAction’s robust features allow organizations to track inbound calls and record them, giving valuable insight into customer interactions. Knowing the software development cost is essential before investing in call tracking software development. 

Platform uses advanced analytics to measure the effectiveness of marketing campaigns, allowing businesses to optimize strategies. CallAction’s intuitive interface simplifies the lead management process by automatically collecting caller data and enhancing customer relationships.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided by the vendor
No Yes Yes 4.6 yes

CallFire

7. CallFire

CallFire, a powerful call tracking tool, is designed to optimize marketing and enhance business communication. It has an intuitive interface that allows businesses to track incoming calls and attribute them to campaigns or sources. 

The data-driven approach allows users to evaluate the success of their marketing campaigns, identify channels that perform well, and allocate resources in a strategic manner. 

CallFire offers many features, including call recording, dynamic numbers, and real-time analysis, which provide valuable information for making informed decisions. CallFire allows businesses to optimize their advertising, lead generation or customer service.

Starting Price Free version Free trial Support Customer Ratings Training
$599.00/Month
Yes Yes Yes 4.3 yes

52% of businesses that use call tracking software say it has improved their sales lead quality.

8. Convirza

Convirza, a leading call tracking software, empowers businesses by enabling them to optimize their marketing strategies and improve customer interactions. Convirza’s robust features, such as call analytics, keyword tracking, and conversation analysis, provide valuable insights on phone call performance. 

Convirza allows businesses to attribute phone calls to specific marketing channels and measure the effectiveness of campaigns. It also helps improve ROI. Call scoring and transcription are also available, which allows users to assess customer interactions and identify improvement areas. 

Convirza is a powerful tool for businesses that want to improve their results and maximize the impact of phone calls. Its intuitive interface and advanced reporting features make it an ideal solution.

Starting Price Free version Free trial Support Customer Ratings Training
$69.00/Month
No Yes Yes 4.4 Yes

9. CrazyCall

CrazyCall, a dynamic tracking software for calls, is designed to revolutionize communication analysis. This platform provides businesses with valuable data about customer interactions through monitoring, recording and analyzing phone calls.  

CrazyCall offers seamless integration across various communication channels. It is the best IVR software that allows users to optimize sales and customer service. Call recording, real time analytics and detailed call logs are some of its advanced features.  

Easy navigation is ensured by the user-friendly interface, and customizable reporting gives valuable insight into campaign performance.

Starting Price Free version Free trial Support Customer Ratings Training
$30.00/Month
Yes Yes Yes 4.2 Yes

10. CallSource

CallSource is the top call center software solution that helps businesses optimize their marketing and improve customer service. Its robust features allow users to track incoming calls and analyze them, as well as measure campaign performance and allocate resources efficiently. 

The custom software development platform provides businesses with valuable insights on customer interactions and helps them make data-driven decisions to improve their communication strategy. CallSource provides real-time analytics, call recording and reporting to evaluate call quality and customer satisfaction.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided by the vendor
No No Yes 4.4 Yes

11. Ringba

Ringba, a leading software for call tracking and analysis, is designed to help businesses optimize their inbound calls. Ringba’s robust features allow call centers and marketers to manage and optimize their call campaigns. 

Ringba provides users with real-time analytics and call routing. It also tracks conversions. It has a simple interface that makes it easy to customize and scale up call campaigns. Ringba also supports integrations with third-party best GPS tracking apps, increasing its versatility. 

Ringba offers a complete solution for call centers and marketers who want to increase efficiency.

Starting Price Free version Free trial Support Customer Ratings Training
$99.00/Month
Yes Yes Yes 4.6 Yes

 

Call Tracking Software

 

12. Retreaver

Retreaver, a sophisticated call tracking software, is designed to enhance customer interaction and optimize marketing efforts. Its robust features allow businesses to assign different phone numbers to campaigns, channels or affiliates. This provides granular insight into call performance. 

Real-time analytics allows users to evaluate the success of marketing strategies and allocate resources more efficiently. Retreaver’s advanced call routing ensures that calls are routed to the correct agents or departments according to predefined criteria.  

It allows for a more personalized experience and simplifies the call management process. The comprehensive reporting features of the platform empower businesses to make informed decisions and maximize their call-driven initiatives.

Starting Price Free version Free trial Support Customer Ratings Training
$25.00/Month
Yes Yes Yes 4.6 Yes

13. Close

Close is an intuitive call tracking tool that provides businesses with powerful tools to optimize and monitor their phone-based conversations. Close’s call recording, analytics and real-time reports provide a complete overview of communication metrics. 

Close integrates seamlessly with CRM systems to allow for efficient lead management. Users can identify and improve high-performing sales strategies, increase customer engagement, as well as enhance their overall performance with the software. Thus, if you are looking to develop software like Close with saas, then you must hire a saas development services provider. 

Close’s customizable features and user-friendly interface make it a valuable asset for sales teams. It provides actionable insights that streamline communication processes, and help drive success in the competitive business environment.

Starting Price Free version Free trial Support Customer Ratings Training
$49.00/Month
No Yee Yes 4.6 Yes

14. CallTrackingMetrics

CallTrackingMetrics, a powerful call tracking software, allows businesses to improve customer interaction and optimize marketing. This comprehensive platform includes features such as dynamic number inserting, call recording and advanced analytics that allow users to attribute calls to specific marketing channels. 

Businesses can get insights on call performance, demographics of callers, and conversion statistics with its robust reporting features. CallTrackingMetrics integrates seamlessly with CRM and marketing platforms to streamline workflows and improve overall efficiency.

Starting Price Free version Free trial Support Customer Ratings Training
$39.00/Month
No Yes Yes 4.6 Yes

Also Read: How to Build a Real-Time Car Sharing App like Uber?

15. FluentStream

FluentStream, a leading-edge call tracking system, is designed to enhance customer interaction and optimize communication. It offers a wide range of features that allow businesses to analyze and improve call performance. 

FluentStream’s advanced call tracking features provide real-time insight into call metrics such as call durations, call source and conversion rates. FluentStream’s intuitive interface and integration abilities make it an ideal solution for all businesses, helping to improve decision-making while boosting operational efficiency. 

FluentStream enables organizations to streamline communication processes. This leads to increased customer satisfaction and productivity. So, if you want to create a call recording software, then you must consult with a call recording app development company

Starting Price Free version Free trial Support Customer Ratings Training
$20.00/Month
No Yes Yes 4.5 Yes

16. Phonexa

Phonexa, a leading-edge call tracking software, is designed to improve marketing strategies and customer engagement. This platform allows businesses to track and analyze phone calls in order to better understand campaign performance. 

Phonexa offers advanced features such as dynamic number inserting, call analytics and robust reporting tools that allow users to make informed decisions and maximize their ROI.  

Phonexa’s real-time insight into conversions and call sources allows for efficient budget allocation. Phonexa’s intuitive interface and scalable solution make it the ideal choice for companies looking to streamline call tracking and improve their marketing effectiveness.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided by the vendor
No No Yes 4.4 Yes

17. Ricochet360

Ricochet360, a comprehensive software for call tracking, is designed to improve sales and marketing. This platform allows businesses to track and analyze inbound phone calls. It provides valuable insight into customer interactions. 

Ricochet360 offers features such as dynamic number insertion, call recording and analytics that help organizations optimize their advertising and increase lead generation. The software integrates seamlessly with CRM systems, streamlining processes and improving customer engagement.

Starting Price Free version Free trial Support Customer Ratings Training
Not provided by the vendor
No No Yes 4.4 Yes

18. EngageBay

EngageBay Call Tracking Software enables businesses to improve customer interaction and optimize communication strategies. This powerful tool allows for real-time monitoring of both incoming and outgoing phone calls. 

It provides valuable insight into customer engagement. Businesses can improve their communication strategy and measure campaign effectiveness with features such as call recording, call routing and detailed analytics. 

EngageBay’s Call Tracking Software integrates seamlessly with other CRM tools to ensure a unified approach for customer interactions.

Starting Price Free version Free trial Support Customer Ratings Training
$14.99/Month
Yes Yes Yes 4.7 yes

 

Call Tracking Software

 

19. Ringostat

Ringostat is a call tracking software that empowers businesses to optimize their marketing efforts by providing insights into phone call data. It assigns unique phone numbers to different marketing channels, allowing users to attribute calls to specific campaigns. 

This enables businesses to measure the effectiveness of their marketing strategies, understand customer behavior, and make data-driven decisions. With features like call recording, analytics, and integration with other tools, Ringostat helps enhance customer communication and streamline marketing ROI. 

Whether for small businesses or large enterprises, Ringostat offers a comprehensive solution for tracking and analyzing phone call data to drive business success.

Starting Price Free version Free trial Support Customer Ratings Training
$33.00/Month
No Yes Yes 4.5 Yes

20. AVANSER

AVANSER is a cutting-edge call tracking software that empowers businesses with real-time insights into their marketing efforts. With a user-friendly interface, it seamlessly integrates with various communication channels, allowing companies to attribute phone calls to specific campaigns, keywords, or channels. 

AVANSER’s robust analytics provide detailed call data, such as call duration, source, and caller demographics, enabling informed decision-making. The platform aids in optimizing advertising strategies, improving customer experience, and maximizing ROI. 

Whether for small enterprises or large corporations, AVANSER is a versatile tool that enhances marketing efficiency by decoding the impact of phone calls on business success.

Starting Price Free version Free trial Support Customer Ratings Training
$299.00/Month
No No Yes 4.4 Yes

Conclusion

The right call tracking program is essential in a world that places a high value on effective communication. The top call tracking software provides businesses with powerful analytics and seamless integration. 

For the best results, you should hire software developers skilled in customization and optimization. Call tracking software combined with skilled developers will help you elevate your communication strategies, increase engagement of customers, and achieve success.