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Sending parcels is made easy today with the help of parcel delivery apps. As technology has made progress in all crucial sectors, including parcel delivery, parcels can be sent through mobile apps by booking a home pickup service.

The demand to create a parcel delivery app like Borzo has increased significantly. This is because customers have become very particular about how and when they receive their orders.

Local delivery apps are designed to help businesses streamline operations, reduce errors, and enhance customer satisfaction. An on-demand parcel delivery app like Borzo ensures on-time deliveries. It increases brand loyalty by enabling businesses to efficiently manage multiple delivery locations, utilize route optimization features, and provide real-time order tracking.

Today’s blog highlights the process of developing a parcel delivery app, along with other important factors such as cost, features, and more. This is a beginner-friendly guide for entrepreneurs seeking a straightforward approach to build a parcel delivery app like Borzo from scratch.

Let’s begin!

What is The Borzo Parcel Delivery App?

Borzo is one of the best logistics apps available. This on-demand parcel delivery app offers a fast and affordable way to transport freight and professional B2B courier services. A top parcel delivery app like Borzo provides package deliveries on bikes or mini-trucks across various cities. The Borzo parcel delivery tracking app runs seamlessly on both Android and iOS platforms.

Borzo parcel delivery app offers a wide range of delivery services, including the transportation of food, pharmaceuticals, e-commerce products, electronics, apparel, cosmetics, and more. Due to its numerous advantages, many businesses are investing in developing a reliable Borzo app clone for their operations.

Parcel Delivery App Market Overview

The parcel delivery market is valued at $474.15 billion in 2024 and is expected to grow to $502.57 billion in 2025, representing a compound annual growth rate (CAGR) of 6%.

The business-to-consumer (B2C) segment is anticipated to grow at the fastest rate during the financial period 2024 to 2030.

Asia-Pacific was the biggest region in the courier or parcel delivery market in

Cost-effective autonomous technology has the potential to save $20 billion to $25 billion per year in industrialized economies.

Why Businesses Should Invest In a Delivery App Like Borzo?

Here are the top reasons why businesses should build a parcel delivery app like Borzo. Take a look:

1. Increased Customer Reach:

It is beneficial for businesses to create a parcel delivery app like Borzo, as it can expand their customer reach. Delivery apps like Lalamove allow businesses to connect with a broader audience, including those who prefer ordering from home and can be used to target specific demographics.

2. Boost in Revenue:

Develop an app like Borzo to increase your business revenue. There are various methods through which a cutting-edge parcel delivery route planner app like Borzo can generate revenue. It includes measures like commissions, premium subscriptions, ad promotions, and delivery fees.

3. Improved Customer Experience:

A user-friendly app like Uber Freight can enhance customer experience by integrating features and options like personalized suggestions, simple reordering procedures, and secure payment options. Create an app like Borzo to provide your customers with an unmatched experience.

4. Data-Driven Decisions:

Borzo is considered the best app for parcel delivery. It offers valuable information regarding customer behavior, preferences, and market trends, enabling businesses to make more data-oriented decisions about marketing, operations, and product offerings.

5. Brand Visibility and Loyalty:

Businesses should make a parcel delivery app like Borzo that allows them to increase brand visibility and build customer loyalty through rewards programs, push notifications, and personalized offers. Don’t trust us? Create a packers and movers app for yourself and leverage its benefits.

6. Streamlined Operations:

A well-designed on demand parcel delivery app can streamline parcel pickup and delivery operations by automating tasks such as orders, payment processing, and coordinating with delivery partners and customers.

7. Cost Efficiency:

Top businesses want to create an app like Borzo for its cost-effectiveness. Cost efficiency is achieved by automating key processes, reducing dependency on manual labor, minimizing human errors, and optimizing delivery routes, ultimately resulting in lower operational costs.

Influence of AI on Parcel Delivery App Development

AI is significantly enhancing parcel delivery app development by making operations faster, more innovative, and more efficient. A parcel delivery driver app helps optimize delivery routes in real-time, saving fuel and reducing delays. AI also improves tracking accuracy and predicts delivery times based on traffic and weather conditions.

AI chatbots and automated parcel dispatch simplify customer service and reduce manual labor. Also, the use of AI in logistic management software development enhances the security of the orders with the help of fraud detection features. Overall, using AI to make a parcel delivery app like Borzo enhances user satisfaction while reducing operational costs, making it a valuable asset in modern delivery solutions.

Top 10 Borzo App Alternatives To Explore in 2025

Here’s a table featuring the top 10 Borzo alternatives you can consider. All the below mentioned apps are great alternatives to Borzo for individuals and businesses looking to streamline their delivery operations.

App Name	Launch Year	Store Rating	Platform Availability
Dunzo	2015	4.4 ★ (Play Store) / 4.6 ★ (App Store)	Android, iOS
Swiggy Genie	2020	4.3 ★ (Play Store) / 4.5 ★ (App Store)	Android, iOS (via Swiggy app)
Porter	2014	4.5 ★ (Play Store) / 4.7 ★ (App Store)	Android, iOS
Lalamove	2013	4.3 ★ (Play Store) / 4.5 ★ (App Store)	Android, iOS
Wefast (Borzo)	2012	4.2 ★ (Play Store) / 4.4 ★ (App Store)	Android, iOS
Shadowfax	2015	4.1 ★ (Play Store) / 4.3 ★ (App Store)	Android, iOS
GrabExpress	2016	4.2 ★ (Play Store) / 4.5 ★ (App Store)	Android, iOS (via Grab app)
Pickrr	2015	4.3 ★ (Play Store) / 4.6 ★ (App Store)	Android, iOS
Zomato Xpress	2023	4.0 ★ (Play Store) / 4.2 ★ (App Store)	Android, iOS (via Zomato app)
Rapido Local	2020	4.4 ★ (Play Store) / 4.6 ★ (App Store)	Android, iOS

Key Features to Include in a Parcel Delivery App Like Borzo

Building a parcel delivery app like Borzo needs various features to improve speed, flexibility, and parcel tracking efficiency. Here we present some of the key parcel app development features:

1. Order History & Reordering

Users can easily view the history of their previous orders by using app like Borzo and order them again with just a few taps. This feature is crucial in packers and movers app development as it enhances convenience for users and increases the user retention rate of your business.

2. Map Integration

Borzo alternatives include a map integration feature that provides accurate navigation for drivers. By using this feature, customers can keep track of deliveries in real time.

3. Multiple Modes of Payment

A best parcel delivery app like Borzo provides various payment options. It may include credit cards, UPIs, mobile wallets, and cash. A mode suitable for each and every customer, making transactions simple and convenient for all users.

4. Advance Booking

With the help of advance booking in vehicle fleet management software development, customers can pre-schedule their deliveries. You can select the date and time they prefer for delivery. This allows them to meet users’ expectations and deliver items exactly when users want them.

5. In-Built Chat

The in-built chat feature in Borzo alternatives creates direct communication between customers and drivers. Users can ask questions or raise concerns quickly. This real-time interaction improves efficiency in parcel delivery service and enhances customer satisfaction.

6. Real-Time Order Tracking

It empowers customers to track their orders during delivery. Field service mobile app development requires this feature to provide updates on the delivery status and the location of their items.

7. Push Notifications

An app like Borzo sends timely order confirmation notifications and status updates to customers after an order is placed. These notifications keep users updated throughout the delivery process. Effective communication reduces uncertainty.

8. Ratings & Review

Customers rate their delivery experiences and leave feedback. Any top Android app development company knows how crucial this feature is. It helps maintain service quality and encourages improvements. It allows new users to make informed decisions based on past reviews.

Smart Steps To Develop A Parcel Delivery App Like Borzo

Here are the crucial steps to develop a parcel delivery app like Borzo. Let’s check them out:

1. Market Analysis

Start your mobile app development process by doing detailed market research to decide your target audience, analyze opponents, and understand recent industry trends. This step in parcel delivery app development helps you identify what is lacking in the market, customer requirements, and potential demand, which guides your app’s feature set and business strategy.

Important Questions

Why is market analysis important before developing the app?

What data should be collected during analysis?

Who conducts the market analysis?

2. Ideation

To create an app like Borzo, you need to brainstorm and finalize the core features and functionalities of your app, depending on the research you have done. Define your unique selling points (USPs), pricing model, and the flow of your delivery process. This phase also involves determining monetization strategies, such as delivery fees, subscriptions, or in-app advertising.

Important Questions

What happens during the ideation stage?

How do I decide on unique selling points (USPs)?

Can ideation involve users or stakeholders?

3. Hire Development Partner

Hire mobile app developers with years of skills and experience in building logistics or delivery apps. To hire the right one for your business, go through their portfolios and view their technical expertise and communication skills to ensure they match your project goals. To develop an app like Borzo, you need to clarify the scope, timelines, budget, and maintenance plans before signing contracts.

Important Questions

Should I hire freelancers or an agency?

What to look for in a development partner?

How can I assess technical expertise?

4. Designing Phase

If you want to build a parcel delivery app like Borzo, a clean, user-friendly, appealing user interface (UI) and (UX) for both customers and drivers is highly crucial. Incorporate easy navigation, quick booking options, real-time tracking visuals, and clear notifications. Design for multiple platforms (Android and iOS) with responsiveness and accessibility in mind.

Important Questions

What does the designing phase involve?

Which tools are used for design?

Why is UI/UX design critical?

5. Development Phase

Backend development is an important phase in parcel delivery app development. It is responsible for handling user requests and the flow of data. Ease of communication between the server and the app is also ensured by this. Cloud-based servers like AWS, Google Cloud, or Firebase help manage large-scale data while ensuring speed and reliability.

To build a parcel delivery app like Borzo, entrepreneurs must leverage parcel delivery app development services for payment gateway integration, GPS for online delivery tracking, and notifications to provide real-time updates.

Important Questions

What tech stack is used for delivery apps?

Is backend development done separately?

How long does the development take?

6. Testing and Security

Testing of freight service platforms ensures that the application is free from bugs, crashes, and security vulnerabilities. You should perform various testing methods to ensure your target audience is in a safe environment.

It is also important to implement security features like SSL encryption and multi-factor authentication to build a parcel delivery app like Borzo. It protects user data and prevents attacks on your system.

Important Questions

What types of testing are done?

How is app security ensured?

Who handles testing?

7. Deployment and Promotion

After the testing stage, you should now launch your application on various online platforms. Approaching an on demand app development company is beneficial to conduct App Store Optimization techniques for improving visibility and downloads.

You can make apps like Borzo at a large scale and conduct marketing strategies like social media promotions and partnerships, which can help you increase brand value

Important Questions

Where is the app deployed?

What is involved in app promotion?

Who manages the launch process?

8. App Maintenance

Mobile app maintenance services are essential for fixing bugs, releasing updates, and optimizing performance based on user feedback. This step is crucial to ensure the success of the parcel delivery app for the long term and market competitiveness. If you want to build a parcel delivery app like Borzo, then make sure to incorporate the latest features from time to time.

Important Questions

Is maintenance needed after launch?

How much does maintenance cost?

How often should updates be released?

Cost To Create A Delivery App Like Borzo

The cost to develop a parcel delivery app like Borzo can vary widely based on features, complexity, and other important factors. The cost to build a parcel delivery app like Borzo with basic features and functionalities may range from $8,000 to $15,000. Whereas the cost to develop a parcel delivery app like Borzo with advanced features may range from $30,000 to higher, depending on the expertise and experience of your development team.

App Type	Estimated Cost (USD)	Development Time
Basic Features App	$8,000 – $19,000	3 – 4 months
Medium Complexity App	$18,000 – $25,000	4 – 6 months
Advanced Features App	$22,000 – $30,000+	6 – 9 months or more

Factors Affecting the Parcel Delivery App Development Cost

Here are the important factors that can influence the parcel delivery mobile app development cost to a great extent. Let’s learn more about them:

App Complexity

The number and sophistication of features like real-time tracking, AI-based route optimization, multi-vehicle options, and payment integration directly impact development time and cost. More complex apps require additional design, backend infrastructure, and testing efforts. The below table highlights the cost to build a parcel delivery app like Borzo based on complexity level.

Complexity Level	Estimated Cost (USD)	Development Time
Basic	$8,000 – $15,000	2 – 3 months
Medium	$15,000 – $20,000	3 – 5 months
Advanced	$21,000 – $27,000+	5 – 8+ months

Platform Choice

The logistics app development cost for a single platform is generally lower than developing for Android and IOS. Cross-platform solutions can reduce expenses but may impact performance or customization options.

Deciding the platform to create an app like Borzo depends on your target audience and market strategy. Take a look at the table below to know the variations in cost to build a parcel delivery app like Borzo depending on platform type.

Platform Type	Estimated Cost (USD)	Development Time
Android or iOS Only	$8,000 – $15,000	2 – 4 months
Cross-Platform	$52,000 – $20,000	3 – 5 months
Native (Both)	$22,000 – $30,000+	4 – 6 months

Hiring Model

The cost to make a parcel delivery app like Borzo differs depending on the type of developers you hire for the project. The costs of hiring freelancers, in-house teams, or outsourcing agencies are all different.

Agencies typically offer end-to-end services but at a higher price. At the same time, freelancers may be cheaper but require more management. The choice also impacts project communication and delivery speed.

Hiring Type	Estimated Cost (USD)	Development Time
Freelancers	$8,000 – $20,000	3 – 5 months
In-House Team	$12,000 – $20,000+	4 – 6 months
Outsourcing Agency	$20,000 – $30,000	3 – 6 months

Developers’ Location

According to the fleet management software development company, it is challenging to pinpoint the exact rate of parcel delivery app development, as it fluctuates frequently depending on various factors. For example, developers in North America charge higher than those in Asia or Eastern Europe. Time zone differences and language proficiency can also affect collaboration efficiency.

Region	Total Cost (USD)	Development Time
North America	$8,000 – $12,000+	4 – 6+ months
Western Europe	$15,000 – $20,000	4 – 6 months
Eastern Europe	$20,000 – $25,000	3 – 5 months
Asia (e.g. India)	$25,000 – $30,000	3 – 5 months

Maintenance and Updates

Choose an android app development company that provides post-launch maintenance service. Post-launch support, bug fixes, feature upgrades, and server costs add ongoing expenses that should be factored into the total budget.

Regular updates ensure your app stays compatible with new OS versions and security standards. The table mentioned below displays the Borzo app development cost variation on the basis of maintenance level. Take a look!

Maintenance Level	Estimated Annual Cost (USD)	Frequency
Basic Support	$8,000 – $15,000/year	Monthly or Quarterly
Moderate Support	$15,000 – $19,000/year	Monthly
Full Ongoing Support	$18,000 – $25,000/year+	Bi-weekly or Monthly

Monetization Strategies For Parcel Delivery Apps Like Borzo

The monetization models mentioned below help generate revenue for businesses through parcel delivery apps:

1. Delivery Fees

Charge customers a fee per delivery based on distance, parcel size, or delivery speed, which is the primary revenue source for an on demand parcel delivery app.

2. Subscription Plans

A best parcel delivery app like Borzo should offer monthly or yearly subscription packages for frequent users or businesses, providing benefits like discounted delivery fees or priority service.

3. Commission from Drivers

Take a percentage commission from drivers or courier delivery agents on each successful delivery, incentivizing quality service while generating revenue.

4. In-App Advertising

Allow local businesses or related services to promote within the parcel delivery driver app, forming an additional income stream without affecting user experience.

5. Premium Services

A parcel delivery driver app should provide value-added services such as express delivery, package insurance, or special handling options for an extra charge.

How Dev Technosys Can help With Parcel App Development

Dev Technosys is a trusted Android and iPhone app development company specializing in building high-performance, scalable, and feature-rich parcel delivery apps like Borzo. With a team of expert app developers, UI/UX designers, and project managers, they offer end-to-end development, from market analysis to deployment and maintenance.

They utilize modern technologies, including Flutter and React Native, as well as GPS integration, real-time tracking, and secure payment gateways to ensure your parcel app is reliable and user-centric. Whether you’re a startup or an enterprise, hire mobile app developers to get customized solutions that fit your business goals and budget.

Conclusion

Parcel delivery apps like Borzo are transforming logistics and on-demand delivery services departments. The above information takes you through the fantastic landscape of on-demand parcel delivery apps, exploring various factors and aspects of their development, features, costs, and monetization models. We hope this clears up any doubts you may have regarding parcel delivery app development.

FAQs

Q1. How Long Does It Take To Develop A Parcel Delivery App Like Borzo?

The development of a Borzo app clone typically takes around 3 to 6 months. The timeline may differ depending on the app’s features and the complexity of the platform. Timelines may vary based on customizations and integrations.

Q2. What Is The Estimated Cost To Build A Parcel Delivery App?

The parcel delivery app development cost typically lies between $8,000 to $30,000. Cost to make a Borzo app clone may differ depending on various factors, including platform choice, complexity of features, and more.

Q3. Which Features Are Essential For A Parcel Delivery App?

Key features include order tracking, user profiles, payment options, and notifications. Admin panel, ratings, and real-time GPS are also critical.

Q4. Can I Launch My App On Both Android And iOS Platforms?

Yes, cross-platform frameworks such as Flutter or React Native can be utilized. Alternatively, native apps can be developed separately for each platform.