ITAM

IT Asset Management

We are an elite ServiceNow development company that recognizes the importance of efficient IT Asset Management (ITAM) in today’s volatile business world. Our integrated ITAM solutions, leveraging ServiceNow technology, allow businesses to manage all aspects of their IT assets, improving processes, cutting expenses, and providing better security. We harness ServiceNow’s comprehensive functions to offer specialized services such as asset tracking, ITAM, license management, and compliance assessment that are ideal for satisfying your ITAM requirements.

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 ITAM ServiceNow Solutions

Effortless IT Asset Control with a Comprehensive Suite of ITAM ServiceNow Solutions

The software, hardware, and even data used in the company are treated as assets; tracking and managing them is referred to as IT asset management ServiceNow. Efficient ITAM practices reduce the costs associated with IT hardware and software by analyzing and providing insights into IT expenditures, allowing better usage of resources, managing software licensing, minimizing risks of IT security breaches, and optimally utilizing IT. ITAM ServiceNow processes are instrumental in improving how businesses manage their IT assets, cut costs, and improve purchasing and deployment decisions.

Why ITAM?

Understanding how improving your expected level of service from your IT assets can add immense value to your company. Find out why IT asset management ServiceNow should be a focus area in all firms, big or small, today.

Reduced Costs

ITAM allows companies to understand their IT spending. Unnecessary software licenses or hardware units can be abolished, cutting procurement costs. This ensures a stronger net profit and better resource planning.

Better Security

IT asset management ServiceNow helps organizations reduce the risk of data breaches. All IT assets are closely monitored. Therefore, vulnerabilities can be located, and issues such as unauthorized invasion or security regulation breaches can be avoided. This aids in reducing various forms of cyber threats.

Enhanced Compliance

ITAM assists businesses in managing assets, as various rules and regulations are necessary in relation to the domain. Software licensing agreements and data protection laws are examples of such regulations, and compliance with such codes helps strengthen the business's reputation while reducing risk.

Strategic Portfolio Management

Building ITAM Solutions on the Now Platform

IT asset management serviceNow designed on the Now Platform uses the Service Nows platform. It enhances the integration and cultures of the organization about any IT assets. As long as ServiceNow is available, a business can optimize asset finding, manage the software programs, prepare the goods for sale, control the workflow during disposal, and even track the portfolio of the IT assets at any moment without worrying about the time. All information about the IT assets can be found on the Now platform, which enables complete and easy access to assets, which in turn provides room for proper decision-making, increased operational productivity, and minimization of risk. IT organizations of all sizes can find ServiceNow readily adaptable to their needs due to its integration with other systems and ability to change as per the ubiquitous business requirements. With Now Platform, organizations building ITAM ServiceNow can optimize their investments in IT and enable business value by getting greater control and visibility of their IT assets.-

ITAM Excellence with Role-Based Permissions

Simplified workflows lead to better decision-making, safeguarding sensitive data through finely grained permission structures tailored to each user role. This strategy ensures maximum efficiency, reduced IT asset management ServiceNow process errors, easy data access, and fast data retrieval.

IT Leader

IT Leaders gain a high-level overview of IT asset performance and compliance. Role-based applications provide them with dashboards showcasing key metrics like software license utilization, hardware depreciation, and budget allocation. This enables data-driven decision-making, resource optimization, and strategic planning for future IT investments.

Service Manager

Service managers improve service delivery and overall operational efficiency by using role-based applications. Such applications equip them with the ability to troubleshoot computing problems associated with IT assets, manage service requests, and ensure that service features are delivered on time. As a result, service delivery improves, and customer satisfaction increases.

Platform Owner

Platform Owners have important role-based applications at their disposal, which have limited access to the configuration settings of IT assets. They can implement and uphold security policies, administer user access roles, and observe system activities. This maintains the IT ecosystem's robustness and safety while upholding the industry's compliance parameters.

Service Agent

Using role-based apps, service agents can efficiently complete tasks in ways that are suitable for them on a day-to-day basis. This provides them with a streamlined user interface for resolving various IT asset incidents, such as software installation, malfunctions of hardware systems, license requests, and many others, helping speed up service delivery. All this combined helps increase the number of delivered IT services, improve the quality of agent's performance, and facilitate better user experience.

Our Customised ITAM Solutions We Offer

Effective Asset Management in the IT sphere is no longer a nice to have but a need that every organization must have in this era of continuous change in the IT Industry. We have an appreciation of the IT asset management complexities that most organizations encounter. It is for this reason that we design and implement six different IT asset management ServiceNow solutions aimed at achieving your key objectives. We also ServiceNow consulting services to you by tracking and giving valuable insights as well as helping you optimize your IT investments while minimizing risks.

Cloud-Based ITAM Solution

Cloud-Based ITAM Solution

We can build robust cloud-based ITAM ServiceNow hosted on platforms like AWS, Azure, or Google Cloud. These solutions offer scalability, flexibility, and accessibility from anywhere with an internet connection. They are ideal for businesses of all sizes, providing real-time data updates, automatic software updates, and reduced IT infrastructure costs.

On-Premise ITAM Solution

On-Premise ITAM Solution

For businesses with specific security requirements or those who prefer to maintain control over their data, we can develop and deploy on-premise IT asset management ServiceNow solutions. These solutions are installed and managed within your organization's own infrastructure, providing greater control over data security, customization options, and integration with existing systems.

Software License Management Solution

Software License Management Solution

Our team can build specialized solutions to manage software licenses effectively. These solutions help track software installations, monitor license usage, ensure compliance with vendor agreements, and identify opportunities for software license optimization. This can significantly reduce software costs and minimize the risk of software audits.

Hardware Asset Management Solution

Hardware Asset Management Solution

We can create comprehensive hardware asset management solutions that track all hardware assets across your organization. This includes servers, workstations, laptops, peripherals, and mobile devices. These solutions provide visibility into asset locations, usage patterns, maintenance schedules, and end-of-life dates. This information helps optimize hardware utilization, reduce downtime, and plan for future hardware purchases.

Mobile Device Management (MDM) Solution

Mobile Device Management (MDM) Solution

We can develop and implement robust MDM solutions to manage and secure mobile devices within your organization. These solutions can enforce security policies, remotely wipe devices, track device locations, distribute corporate applications, and provide support for both company-owned and employee-owned devices. This helps improve security, enhance productivity, and ensure compliance with data privacy regulations.

IT Service Desk Integration

IT Service Desk Integration

Our ITAM ServiceNow solutions can build seamless integrations between your IT asset management ServiceNow solution and your existing IT service desk. This integration allows for automatically transferring relevant asset information to service desk tickets, enabling faster incident resolution, improved service delivery, and more efficient resource allocation. This streamlines IT operations and enhances the overall user experience.

ITAM ServiceNow Packages and Pricing

Features ITAM Standard ITAM Pro ITAM Enterprise
Asset Discovery & Inventory Basic Discovery & Inventory Advanced Discovery & Automated Reconciliation AI-Powered Discovery & Continuous Inventory
Software License Management License Tracking & Compliance License Optimization & Cost Reduction Predictive License Management & Risk Mitigation
Hardware Asset Management Hardware Tracking & Lifecycle Management Advanced Hardware Lifecycle Management & Predictive Maintenance AI-Driven Hardware Optimization & Sustainability
Contract Management Contract Tracking & Management Contract Negotiations & Risk Assessment Contract Optimization & Spend Analysis
Vendor Management Vendor Onboarding & Performance Tracking Vendor Relationship Management & Spend Optimization Strategic Vendor Management & Ecosystem Optimization
Financial Management Cost Tracking & Budgeting Financial Forecasting & ROI Analysis Real-Time Financial Analytics & Spend Optimization
Risk Management Risk Identification & Assessment Risk Mitigation Planning & Remediation Proactive Risk Management & Predictive Risk Assessment
Compliance Management Compliance Tracking & Reporting Compliance Automation & Remediation Continuous Compliance Monitoring & Assurance
Reporting & Analytics Pre-built Reports & Dashboards Customized Dashboards & Ad-hoc Reporting Predictive Analytics & Business Intelligence
Integration Integration with Core ITSM Applications API Integration with ERP & CRM Systems Custom Integrations with Enterprise Systems
Mobile Access Basic Mobile Interface Advanced Mobile App with Collaboration Tools Customizable Mobile Experience & Offline Access
Workflow Automation Basic Workflow Automation Advanced Workflow Automation & Orchestration AI-Driven Workflow Automation & Robotic Process Automation (RPA)

Our Amazing ITAM Solutions for Multiple Industries

With ITAM ServiceNow, which is streamlined and efficient, we can increase productivity in every sector of business. Businesses can further develop and prosper in this intricate digital environment as we offer those strategies and methodologies that sequence software licensing, decrease costs, and increase compliance.

AI in Banking & Finance

Finance and Accounting

The finance and Accounting sectors are technology-driven, and as such, Finance and Accounting firms always seek ITAM ServiceNow. ITAM enables the management of software assets such as licenses, estimations of IT expenditure, compliance, and even risk minimization. This is very important for keeping proper books of accounts and legal compliance.

AI in Education

Education

Similar to other sectors, education uses its asset management serviceNow in managing its student information systems, learning management systems and other educational applications. This protects the institutions’ data, IT spending is enhanced, and students have a better experience.

AI in Manufacturing

Manufacturing

IT asset management assists in the maintenance of sensitive production system assets that warrant securing proprietary information and guaranteeing adherence to regulatory policies (FDA, ISO etc.). It aids in more rationalized spending in IT, boosts operational efficiency by reducing equipment downtime, and overall helps businesses achieve their targets.

AI in Logistics & Supply Chain

Logistics

In the logistic sector, IT asset management is critical in managing Applications, including but not limited to a comprehensive transportation management system TMS, warehouse system software, and others. It ensures efficiency in the transportation of goods, decreases business interruptions or incidents, and increases supply chain effectiveness.

AI in Real Estate

Real Estate

Real estate companies work with ITAM ServiceNow by aiding in the Using ITAM, real estate agencies are able to manage property management software, CRM systems, and other tools for that matter. This enables ease of operation, better communication with the tenants, and better management of the properties.

AI in Food & Restaurant

Food & Restaurant

IT asset management assists restaurants and food chains in utilizing their point-of-sale systems, managing their stocks, CRM, and online ordering systems. This streamlines the operations and enhances the service provided to the customers while reducing costs. Retail and

AI in Retail & E-commerce

E-commerce

In the case of retailers and e-commerce businesses, IT asset management is key for managing and controlling inventories or customer databases, online orders, and payment gateways. IT management aids in greater efficiencies in managing IT costs, improving customer experiences and competition in the digital marketplace.

AI in Automotive

Automotive

Automotive companies also deem it crucial to properly manage their design and engineering software, production systems and dealership management systems, in other words, IT asset management ServiceNow, especially in the automotive industry. It assists in better development and helps ease the course of manufacturing the products as well as to serve the clients better.

Get to Know the Experts Driving Our
ITAM ServiceNow Success

We will provide you with ITAM solutions that will give you a competitive edge in the marketplace. Let us show you how our software for IT asset management services will enable your organization to reallocate resources to focus on the regularly conducted comprehensive evaluation of client requirements, crafting unique solutions strategies, and deploying the IT asset management services portfolio.

Our Technical Architects are the visionaries behind the IT asset management software solutions; they can work as our partners, maybe. They are able to combine their extensive cloud technology, IT infrastructure management, and data management experience for this purpose. By ensuring maximum system performance, robustness, and security and seamless integration into existing systems, they design and deploy scalable and robust asset management IT technology for maximally efficient IT systems.

Roles and Responsibilities

  • Solution Architecture
  • Technology Roadmap
  • Integration Planning
  • Performance Optimization
  • Security Assessment

Our Technical Consultants are highly skilled professionals who provide expert guidance on all asset management IT technology matters. They help the customers select and deploy suitable tools and or technologies, deal with technical problems faced by the customers, and keep the customers’ systems running as expected all the time.

Roles and Responsibilities

  • Technology Selection
  • Implementation Support
  • Troubleshooting
  • System Optimization
  • Training & Support

Our HRSD developers are programmers who design custom solutions and integrate them with the existing software in the IT asset management software ecosystem. They use their software development skill set to design special, tailored solutions that fit the exact design and configuration of the customers' requirements.

Roles and Responsibilities

  • Custom Development
  • Integrations
  • API Development
  • Data Migration
  • Scripting & Automation

Our functional consultants are experts in their respective industries and knowledgeable about the specific IT asset management challenges that different companies face. They assess customer-specific needs and recommend the most effective ITAM processes and strategies to be used.

Roles and Responsibilities

  • Business Analysis
  • Requirements Gathering
  • Process Mapping
  • Solution Design
  • Change Management

As our Project Managers have been in the industry for a long time, they are able to cover the entire lifecycle of ITAM projects, from the very beginning to the final stages. Our ServiceNow development company guarantees that the projects will be completed on schedule, at an appropriate cost, and to the highest standards possible. They efficiently plan the project scope, manage risks, and allocate resources.

Roles and Responsibilities

  • Project planning
  • Scope Management
  • Risk Management
  • Budget Management
  • Team Leadership

Key Features of ITAM ServiceNow

Management of IT assets in ServiceNow improves the asset management efficiency and decision making. Below are 15 advanced features that elevate IT Asset Management Center of Excellence performance and streamline the asset management processes.

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  • Asset Discovery and Inventory

    Maps of all hardware and software assets throughout the organization are automatically created, allowing for a unified view of the elements of the information technology domain.

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  • Software License Management

    It is possible to monitor software licenses, to be sure that contractual arrangements with the vendors are held to, and to minimize costs for the purchasing of software licenses.

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  • Hardware Asset Management

    The controlling of computer hardware asset management lifecycle includes acquisition, deployment, operation, maintenance, and disposal.

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  • Contract Management

    Prepares and Keeps track of software and hardware contracts such as vendor contracts, maintenance contracts and support contracts.

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  • Vendor Managementt

    The tasks involve recognizing IT vendors, purchasing, negotiating contracts, and monitoring their performance.

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  • Financial Management

    These costs include the acquisition, maintenance and depreciation of IT assets offered by ITAM ServiceNow.

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  • Risk Management

    This strategy focuses on identifying and mitigating risks attached to IT assets such as security risks or risks associated with not complying with software licenses.

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  • Compliance Management

    Ensures compliance with regulations or standards relevant to the organization, including GDPR and SOX compliance.

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  • Reporting and Analytics

    Provides comprehensive reports on the use of IT assets and gives out appropriate dashboards on the cost and risk that has been incurred.

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  • Integration with Other ITIL Processes

    Integrates with other ITIL processes like incident and problem management in order to enhance the IT service management processes.

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  • Automates Repetitive

    Tasks are done by ITAM ServiceNow specialists, such as deploying hardware and license renewals.

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  • Mobile Access: Enables

    ITAM specialists fully control IT assets via their mobile phones, improving accessibility and flexibility.

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  • Predictive Analytics

    Employs machine learning algorithms to estimate future IT consultant's requirements and decide possible risks.

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  • Cloud Asset Management

    Maintains cloud-based ServiceNow managed services like cloud service, virtual databases, and containers.

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  • Sustainability Management

    Monitors the environmental effect of the IT components and assists companies in minimizing IT spending carbon emissions.

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Hiring Model for Our ITAM ServiceNow Developers

Explore your ITAM ServiceNow needs and discover the ideal pricing model tailored to your budget and business objectives.

Feature Hourly In-House Team
Developer Type Part-time Full-time
Description Hire ServiceNow developers for part time and get a few hours of support Hire ServiceNow developers full-time for your custom business needs
Hours 5 hours a day, 5 days a week 8 hours a day, 5 days a week
Billing Cycle Monthly Monthly
Minimum Contract 1 Month 2 Months
Availability Available as per your requirement Works fully on your project
Hire Part-time Hire Full-time

Frequently Asked Questions

  • What is IT Asset Management (ITAM)?

    ITAM ServiceNow is the process of tracking, managing, and optimizing all IT assets within an organization, including hardware, software, licenses, and associated contracts.

  • Why Is IT Important For My Business?

    ITAM helps reduce costs, improve compliance, enhance security, and increase efficiency. It provides valuable insights for strategic decision-making and ensures optimal utilization of IT resources.

  • How Does Dev Technosys Help With ITAM?

    Dev Technosys offers comprehensive ITAM ServiceNow solutions, including asset discovery, inventory management, software license optimization, and compliance audits. We leverage cutting-edge technology to provide accurate and up-to-date information about your IT assets.

  • What Are The Costs Associated With ITAM Implementation?

    The cost of ITAM implementation varies depending on factors such as the size and complexity of your IT environment, the scope of the project, and the chosen solution. Dev Technosys offers flexible pricing options to suit your specific needs and budget.

  • How Long Does It Take To Implement An ITAM Solution?

    The implementation timeline depends on several factors, including the chosen solution, the size of your IT environment, and the level of integration required. Dev Technosys works closely with you to develop a customized implementation plan that meets your specific timelines and objectives.

  • What Are The Benefits Of Choosing Dev Technosys For ITAM?

    Choosing us for ITAMServiceNow provides access to our expertise, cutting-edge technology, and a proven track record of successful implementations. We offer personalized service, ongoing support, and a commitment to your success.

  • How Does Dev Technosys Ensure Data Security And Privacy?

    Data security and privacy are paramount at Dev Technosys. We employ robust security measures to protect your sensitive data, including encryption, access controls, and regular security audits. We adhere to industry best practices and comply with relevant data privacy regulations.

  • Does Dev Technosys Offer Ongoing Support And Maintenance?

    Yes, we provide ongoing support and maintenance for our ITAM solutions. Our team of experts is available to assist with any questions or issues you may encounter, ensuring the smooth and efficient operation of your ITAM system.

  • How Can I Get Started With ITAM?

    To get started with ITAM, contact Dev Technosys for a free consultation. Our experts will assess your needs and recommend the most suitable ITAM solution for your organization. We will then work with you to develop a customized implementation plan and ensure a smooth transition.

  • What Is The ROI Of Implementing ITAM?

    The ROI of ITAM can be significant, including reduced costs, improved efficiency, enhanced security, and increased compliance. We can help you quantify the potential ROI of implementing ITAM within your organization, demonstrating the value of this strategic investment.

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