HRSD

HR Service Delivery

Don’t let an inadequate scheme hold your business back. Connect with Dev Technosys’ HRSD solutions based on ServiceNow. We guarantee we will refine your HR processes, from case and performance management to employee onboarding and offboarding, while leveraging the latest AI technology with automation for a seamless experience. We are the perfect fit if you aspire to build a more modern and efficient HR system to augment your business’ success.

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Witness the power of our IT services through our clients' inspiring transformations. Their success stories exemplify our dedication to innovation and delivering impactful results.

Strategic Portfolio Management

Comprehensive HRSD Solutions for Seamless Business Automation

HRSD does not present a new concept. Rather, it provides a new term for more recognition. Supplying employees with an optimal HR experience is fundamental, so naturally, one must streamline onboarding, off boarding, and performance management procedures. Offering such an experience helps alleviate administrative tasks and transforms how an HR operates in the first place. It is beneficial since businesses are constantly growing, so engaging employees through a strong support system goes hand in hand.

Why HRSD?

Employees' needs, business practices, and preferences are constantly evolving. To survive, one must use every tool or concept, and service delivery service does that.

Better Employee Engagement

HRSD makes HR processes easy, quicker, and more efficient, which in turn streamlines employee engagement through ways such as decreased time to resolve HR Issues and ease of access to information and onboarding. HR service delivery best practices services are easy to access and use, employees feel supported and appreciated.

Automation of Tasks

HRSD takes away the administrative load from HR professionals by automating redundant processes. This shifts the administrative load of the HR team, allowing them to direct their efforts on methods such as employee engagement, employee growth, staffing, and so on.

Better Revenue and Lower Operational Costs

HRSD uses process automation technologies, which reduce the chances of error and lead to better resource allocation. HRSD aims to improve employee experience and engagement, which leads to better business expansion and profitability.

Strategic Portfolio Management

Building HRSD Solutions on the Now Platform

Recognizing that we are a leading ServiceNow development firm, we focus on constructing complete and unique HRSD solutions by deploying the Now Platform. ServiceNow's IS ready technology combines all of your HR services on a single platform, allowing you to automate tasks, refine your processes, and access employee information. Additionally, with ServiceNow's existing modules and our extensive experience, it is easy to customize hr service delivery best practices systems for any business need, including hiring, getting geared up, improving performance, and more. So, utilizing the Now Platform's features, we can assist you in re-engineering your HR processes to better align your employees with the company's business.

Driving HRSD Excellence through Role-Specific Applications

Role-based applications for SIS in HRSD are tailored for different users, allowing for process simplification, improvement in efficiency, and provision of easy-to-use tools for seamless execution of various roles by employees. Discover their paradigm-shifting capabilities.

IT Leader

As an IT Leader, you gain a centralized platform to manage all HR processes. Role-based access controls ensure data security and compliance. Real-time dashboards provide valuable insights into HR operations, allowing you to make informed decisions and optimize resource allocation.

Manager of Services

Service Managers such as yourself have a dire need for increased operational capacity, improvement for quicker service delivery, and ensuring a better employee experience. With the help of role-based applications, a Service Manager can efficiently handle tasks such as incident reports, requests, and other HR-related tools, ensuring a positive employee experience at all times.

Platform Owner

As a Platform Owner, you can set up and tailor the HR service delivery best practices platform to suit your organization's requirements. Customizing access policies based on user roles allows for the appropriate distribution of power to different groups while ensuring confidentiality and control over the HRSD workspace.

Service Agent

As a Service Agent, you are now able to resolve employee issues and perform tasks more quickly and promptly. Role-based apps enable you to easily answer employee requests or HR Incidents and provide supreme service without much effort.

What Do You Need?

HRSD specifies the minimal set of business processes that need to be automated to achieve a particular goal. We offer ServiceNow implementation services within strategy that ensure compliance in the context of your HR departments' existing business processes and operations. What approach and package should be recommended for you?

HRSD Standard

The HRSD Standard package is ideal for customers in the growth stage of their business who want to set up the first level of HR service delivery models. It consists of necessary functionalities such as incident and case management and self-service portals that help streamline HR activities, enhance employees' experiences, and foster trust in HR functions.

HRSD Pro

HRSD Pro is ideal for fast-growing companies fueled by automation and continuous improvement. This package also includes Professional features like Dynamic Translation, DevOps Change Velocity, and Predictive intelligence. These features will enable you to improve HR service delivery and employee experience and foster innovation by leveraging data.

HRSD Enterprise

The HRSD Enterprise package would be best suited for enterprises seeking to maximize the efficiency and speed of their processes and teams. This package can utilize cost-saving features such as table of contents and transition transformation to enhance service delivery and competitive positioning. Business insights supplement these tools to enhance HR operational efficiency.

Amazing HRSD Solutions We Offer

Automating HR processes with our world-class HRSD solutions is easier than ever. We offer next-generation technologies that enable employee engagement, recruitment, performance management, and employee development to ensure organizational effectiveness and business success.

Recruitment & Onboarding Solutions

Recruitment & Onboarding Solutions

Our ServiceNow development company can develop bespoke applications for you that simplify the recruitment process from beginning to end, including recruitment marketing and onboarding techniques. Our capabilities include integrating with job boards, automating the background check process, and designing customized interactive onboarding checklists. This will enhance candidate experience, reduce hiring duration, and decrease administrative overheads.

Performance Management Solutions

Performance Management Solutions

We can offer projects such as diagnosing and implementing a complete performance management system, including performance appraisals, performance feedback, and performance results analysis. Our implementations will improve employee productivity and pinpoint performance deficiencies while promoting further enhancement.

Learning & Development Solutions

Learning & Development Solutions

The HR service delivery developer can assist you in designing a powerful growth and development system for your employees. This includes integrating training tools within existing iLMS, preparing in-house courses, and monitoring course completions. This gives the employees relevant and inspiring knowledge and skills, improving engagement and supporting their career growth.

Talent Management Solutions

Talent Management Solutions

We can create end-to-end solutions for talent optimization that enable you to search for and retain the best employees. These include succession planning and training, employee career path allocation, and talent market analysis. Our HR service delivery service will now allow you to differentiate among employees and effectively plan for sufficient organizational development.

Payroll & Benefits Administration Solutions

Payroll & Benefits Administration Solutions

With our HR service delivery developer, you can create personalized apps capable of automating payroll calculations, employee benefits management, and labor law compliance. We can facilitate the integration with payroll applications, simplify benefits offerings enrollment procedures, and guarantee the timely and accurate issuance of employee paychecks. This will lower the administrative workload, enhance accuracy, and improve employee satisfaction.

HR Analytics & Reporting Solutions

HR Analytics & Reporting Solutions

We can create HR dashboards and reports that are useful for analyzing data about your workforce. The data will cover employee performance, turnover, and other fundamental HR metrics. With our HR service delivery service now, you can enhance HR procedures, streamline workforce management, and meet the desired business goals with the help of data analytics.

HRSD ServiceNow Packages and Pricing

Features HRSD Standard HRSD Pro HRSD Enterprise
Employee Service Management Employee Request Management Enhanced Request Management with Automation Advanced Employee Lifecycle Management
Knowledge Management Centralized Knowledge Base AI-Powered Knowledge Articles Multi-Language Support with Translation APIs
Case and Incident Management Basic Case Handling Advanced Incident Resolution with SLA Tracking Integrated Incident Analytics and Reporting
Self-Service Portal Employee Portal with FAQs Personalized Portals with Virtual Assistant Custom Branded Portals with Dynamic Content
Task Management Basic Task Assignment Automated Task Allocation Cross-Department Workflow Integration
HR Integration Integration with Core HR Systems Pre-Built Integration Templates Advanced Integration with Third-Party Systems
Mobile Accessibility Responsive Mobile Interface Dedicated Mobile Application for HR Services Custom Mobile App with Offline Access
Performance Insights Not Included HR Performance Dashboards Predictive Analytics and Machine Learning Insights
Onboarding and Offboarding Not Included Automated Onboarding Workflows End-to-End Employee Lifecycle Management

Our Exclusive HRSD Solutions for Multiple Industries

Are you in search of powerful ServiceNow HR service delivery solutions? We offer a wide range of services that assist organizations operating in other industries in automating HR processes, enhancing employee retention, and attaining their HR goals.

AI in Banking & Finance

Finance and Accounting

Automate finance and accounting recruitment, onboarding, and payroll activities. We offer ServiceNow HR service delivery solutions that help our clients comply with the outlined financial statutes while increasing employee efficiency and performance.

AI in Education

Education

Optimize student enrollment and maintain robust faculty and employee records while ensuring improved communication with HR service delivery solutions for the working 'class'—education. Improve operational workflows and the level of employee engagement.

AI in Manufacturing

Manufacturing

Using our HRSD tools designed for the manufacturing sector, you can maintain employee records, monitor performance, and comply with regulatory standards. These tools can also improve effectiveness and increase employee engagement.

AI in Logistics & Supply Chain

Logistics

Control driver shifts, track worker performance, and adhere to transport regulations. Our ServiceNow HR service delivery tools enhance workforce supervision in the dynamic global logistics industry.

AI in Real Estate

Real Estate

We oversee tenant acquisition, enable the monitoring of repair requests, and facilitate communication with property management staff. In addition, our HRSD solutions optimize workflows and facilitate employee productivity in the real estate sector.

AI in Food & Restaurant

Food & Restaurant

Our HRSD tools for the food and restaurant industry will help you supervise personnel's allocation of working hours, record food safety and compliance with attendance, improve business operational capabilities, and increase employee morale.

AI in Retail & E-commerce

Retail and E-commerce

Automate hiring, training, onboarding, and on-the-job training throughout seasons. Our ServiceNow HR service delivery tools enable the retail and e-commerce industry to control employee performance and improve customer satisfaction.

AI in Automotive

Automotive

Enhance dealership function management, organize team training, and monitor clients' interactions to provide services. Our ServiceNow HR service delivery solutions improve workforce optimization and service quality in the automotive sector.

Meet the Experts behind
Our HRSD Success

Get the HRSD solutions, which are our core competency. Our experts pair technical skills with extensive HR expertise to develop high-end solutions to facilitate your HR needs and make you more productive.

Our Technical Consultants are second to none when liaising between the clients’ HR goals and the technology required to meet them. They possess core analytical and problem-solving characteristics that enable them to define your organization's needs and develop an HRSD solution.

Roles and Responsibilities

  • Requirements Gathering
  • Technical Design
  • Proof of Concept
  • Technical Documentation
  • System Configuration

Technical consultants are essentially the link between the business requirements and the technical solutions that will meet those requirements. Through their configuration, they ensure smooth implementation of the IT service management software and provide advice and troubleshooting for any problems that may occur.

Roles and Responsibilities

  • Analyzing technical requirements.
  • Configuring ITSM solutions.
  • Troubleshooting technical challenges.
  • Advising on best practices.
  • Ensuring technical feasibility.

Our proficient HRSD developers customize your required HR operational protocols by implementing the required language in the HRSD platforms. This process enables the integration of the necessary reports and integrations to be generated.

Roles and Responsibilities

  • Development & Customization
  • Testing & Debugging
  • Code Reviews
  • Deployment & Release Management
  • System Maintenance

Our Functional consultants analyze your business's requirements regarding HRSD integration to move smoothly and achieve the desired results. They guarantee the generation of the necessary tools that add value to your HR.

Roles and Responsibilities

  • Business Process Analysis
  • Requirements Gathering
  • Process Mapping
  • Training & Support
  • Change Management

HRSD implementation is thriving with the help of our Project Managers, who ensure that all aspects of the project reach the final client in a timely and budget-friendly manner.

Roles and Responsibilities

  • Project Planning & Execution
  • Risk Management & Mitigation
  • Budget & Resource Management
  • Stakeholder Communication
  • Project Closure & Documentation

Features of HRSD ServiceNow

Sales and marketing should constantly track their HR teams’ work with ServiceNow because HRSD ServiceNow has everything an employee needs. Here are 15 advanced tools and features that will take HRSD to a whole new level, as already stated:

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  • Employee Service Center

    It reduces the time required for manual request fulfillment by giving employees access to HR services or information via a customized self-service HRSD portal.

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  • Universal Request

    It enables the employee to have self-service, one-stop-shop services for complex scenarios by offering appropriate suggestions and schedules. This caters to complex HR moments like onboarding, benefits enrollment, managing performance reviews, etc.

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  • Issue Auto Resolution

    This functions by addressing repetitive employee requests using automation and AI technology, allowing the smooth running of HR roles as HR resources can now dedicate time to important tasks.

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  • Performance Analytics

    It enables the organization to identify best practices through accurate analysis of the HR activities, enabling informed decision-making by providing more significant insights into the decision-making process.

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  • Predictive Intelligence

    The integration of contemporary AI technology with human resources and service delivery gives a new edge in anticipating the HRs of the business, streamlining decisions around business operations.

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  • Employee Journey Management

    The support provided by HRSD ServiceNow helps newly hired employees remain positive and seamless throughout their lifecycle, from being hired to retiring.

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  • Employee Document Management

    This feature digitizes and organizes employee documents, improving accessibility and reducing the risk of data loss.

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  • Now Assist

    This feature enhances productivity by providing generative AI experiences on the Now Platform, enabling HR staff to complete tasks more efficiently and effectively.

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  • HR Case and Knowledge Management

    This feature streamlines HR workflows and improves employee satisfaction by providing a centralized repository for HR knowledge and best practices.

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  • Now Mobile Apps for HRSD

    These mobile apps empower and support the workforce from anywhere, enabling employees to access HR services and information on the go.

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  • HR Agent Workspace

    This unified portal offers a comprehensive view of all employee interactions, enabling HR agents to provide timely and personalized support.

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  • Virtual Agent

    This AI-powered chatbot resolves employee queries and issues autonomously, freeing HR staff to focus on more complex tasks with the help of HRSD ServiceNow..

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  • Employee Relations

    This feature supports HR in managing employee relations, including investigations, disciplinary actions, and conflict resolution.

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  • Alumni Service Center

    This feature helps organizations maintain connections with former employees, fostering goodwill and potentially facilitating future re-engagement.

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  • Process Mining

    This feature analyzes HR processes to identify inefficiencies and bottlenecks, enabling organizations to optimize workflows and improve overall HR performance.

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Hiring Model for Our HRSD Developers

Discuss your hr service delivery requirements and find the best pricing model for your budget and business goals.

Feature Hourly In-House Team
Developer Type Part-time Full-time
Description Hire our skilled part-time developers and get a few hours of support Hire our dedicated developers full-time for your custom business needs
Pricing $40-$50/Month $80-$100/Month
Hours 5 hours a day, 5 days a week 8 hours a day, 5 days a week
Billing Cycle Monthly Monthly
Minimum Contract 1 Month 2 Months
Availability Available as per your requirement Works fully on your project
Hire Part-time Hire Full-time

Frequently Asked Questions

  • What is HRSD?

    HRSD is employed in tasks and processes that help make HR-related tasks easier for employees and promote automated actions related to several HR functions.

  • Why Is HRSD Important For Businesses?

    It disburdens humans from excessive manual routine, makes interactions with HR more effective and self-service, and speeds up resolutions to HR inquiries.

  • How Can ServiceNow HRSD Benefit My Business?

    ServiceNow HRSD offers centralized workflows, self-service portals, and automated processes, reducing operational costs while delivering superior HR services to employees.

  • What Features Does ServiceNow HRSD Provide?

    These include HR automated workflows, chatbots, employee self-service portals, case and knowledge management, and personalized employee dashboards that facilitate employee HR operations.

  • How Can Businesses Customize HRSD for Their Needs?

    Businesses can customize workflows, incorporate accessories, and develop modules with specialists such as Dev Technosys to satisfy particular HR needs.

  • What Industries Can Benefit From HRSD Solutions?

    HRSD solutions are also adaptable. Regardless of the specific sector, such as IT, healthcare, finance, retail, and many others, they provide effective HR operations.

  • How Long Does it Take to Implement ServiceNow HRSD?

    The implementation timeline varies based on business size, complexity, and requirements but typically ranges from weeks to months.

  • Why Choose Dev Technosys for HRSD Implementation?

    We specialize in ServiceNow HRSD solutions, offering end-to-end services from strategy to deployment. We also have expertise in creating tailored and scalable HR platforms.

  • What Are the Benefits of Automating HR Tasks With HRSD?

    Automation eliminates repetitive tasks, improves response times, ensures data accuracy, and allows HR teams to focus on strategic initiatives.

  • How Can I Get Started With HRSD Development For My Business?

    Contact Dev Technosys for a consultation. Our experts assess your needs, design customized workflows, and implement a scalable HRSD solution tailored to your business.

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