95 / 100

Have you ever been stuck on the roadside, fuming as traffic zooms past? A flat tire, a dead battery – car troubles can strike at the worst times. But what if help was just a tap away? Yes, the roadside assistance apps can connect you with help in seconds, track the arrival of a tow truck in real-time, and even offer peace-of-mind features like roadside assistance plans and mechanic reviews. So, why not invest in roadside assistance app development?

In 2023, the size of the vehicle roadside assistance market was $24.90 billion. By 2030, it’s expected to be worth $42 billion with a GAGR of 5.33%. Is this stats sufficient to convince you to invest in roadside assistance app development.

If yes, then you should definitely read this blog till the end. It will cover development steps, key features, costs, maintenance cost which can help you create a roadside assistance app that can take your business to the next level.

So, let’s begin.

Quick Summary: Are you looking to make a roadside assistance app with unique features? If yes, then read this blog till the end. It will uncover everything from steps, features, benefits, costs and other aspects for roadside assistance app development.

What is a Roadside Assistance App?

Roadside assistance is a mobile app that helps users to link with auto repair shops in their area. Technically, on-demand app solutions for towing or roadside assistance services use GPS to find drivers who need help and connect them with service providers in their area.

The service provider is notified when a driver requests service through the app. Additionally, they can choose to accept the request or not. If the request is granted, the help will come at the time that was given.  

There are many towing apps available in the market like AAA, OnStar, Urgent.ly etc. So, if you are planning to invest in roadside assistance app development, it is advisable to hire a door to door car service app development company.


How Does a Roadside Assistance App Work?

Now you know what a roadside assistance app is, you must be wondering how it works or how users can use this app? No worries! We have mentioned the step-by-step working mechanism of a roadside assistance app. Let’s have a look:


Roadside Assistance App Work


  • Users may finish the registering process by signing up for towing or roadside assistance through an app.
  • After that, users will open the app and select the required service, like flat tire replacement, or jump start, when they need assistance. The roadside assistance provider also says where they are right now.
  • The app delivers the help request to the closest roadside assistance providers based on the location users entered.
  • The helpers agree to the user’s request and start to find the place they gave them.
  • The user can see where the source is right now as they get closer to where the user is.
  • When the service provider shows up, they do what was asked of them and finish the help.
  • Once the service is completed smoothly, the person makes a safe payment through the app.


Market Stats of Roadside Assistance Services!


Market Stats Of Roadside Assistance Services


Source: Statista

  • The amount of money made in the U.S. “motor vehicle towing” business from 2012 to 2017 and what it’s expected to make until 2024. By 2024, it is expected that motor vehicle pulling will bring in about $7,708.1 million in the United States.
  • In 2021, the market for automated guided tow vehicles in the USA was thought to be worth half a billion dollars. From 2022 to 2027, the market is projected to grow at a rate of over 6% per year, and it will reach a size of $0.76 billion in 2027. The market for automated guided vehicles in the USA is expected to hit $3.13 billion in 2027.
  • Europe has the biggest market share for roadside help contracts.
  • The car help app usually guarantees quick service, and the wait time is about 30 minutes on average.
  • There is a high level of happiness with the roadside help mobile app, as shown by reviews on the Google Play Store. More than 60% of users are happy with the services it provides.


Mechanic app cta

Why Must Businesses Invest In Roadside Assistance App Development?

Creating a roadside assistance app comes up with several benefits that can help in taking your business to greater heights. So, as per the transportation app development services provider, below are the reasons to invest in roadside app development.


Businesses Invest In Roadside Assistance App Development


● Boost User Experience

Apps for roadside assistance make things easier and faster for people who are in trouble. Users can ask for help, see when help is on its way, and get information with just a few taps on their phones. This smooth experience can make customers happier and more loyal in a big way.


● Competitive Advantage

Businesses need to set themselves apart these days. A well-made app like Uber can be a USP that brings in users who value dependability and ease of use. They can beat out rivals and get a bigger part of the market by making apps that are easy to use and have lots of features.


● Operational Efficiency

By instantly matching service requests with nearby service providers, roadside assistance app development speeds up the dispatching process. It makes operations more efficient by cutting down on reaction times and making the best use of resources.

As per the fleet management app development company, GPS tracking feature also lets businesses see where their fleet is and what its state is at all times, which increases efficiency even more.


● Cost Savings

Traditional driver help systems that are based on call centers can be expensive to keep up. It is because they need staff and equipment. Businesses can cut down on the costs of call centers and human scheduling by switching to a mobile app-based approach when they develop an app like Waze or AAA. In addition, the roadside assistance AAA service request can save money by better allocating resources and cutting down on response times.


● Data Insights and Analytics

Roadside assistance apps make data that businesses may utilize to get details into customer behavior, service utilization patterns, and performance metrics. By analyzing this data, businesses may know areas for changes, boost service offerings, and make data-driven decisions to enhance overall operations and customer satisfaction.


Step-by-step Process To Develop A Roadside Assistance App

So, you’ve got this great idea swirling around in your head: a roadside assistance app that’s going to make life easier for drivers stranded on the side of the road.

But before you dive headfirst into roadside assistance app development, let’s take a look at the step-by-step process to build a roadside assistance app approved by a taxi booking app development company.


Process To Develop A Roadside Assistance App


1. Validate App Idea

First things first, you must validate your roadside assistance app development idea. Start by talking to an intended audience like friends, family about your idea. Do they think it’s useful? Would they use it themselves?

Look for patterns in their feedback. If it seems like there’s genuine interest, you might be onto something. You can then ask the mobile app development services provider to finally validate your app idea for a successful app.


2. Conduct Market Research

Now that you’ve finally validated your app idea, it’s time to dig deeper. Who are your potential users? What other roadside assistance apps are out there? How are they doing? Is there a gap in the market that your app could fill? Market research will help you understand the pain point of users and identify opportunities and challenges for them.


3. Create A Feature List    

Once you have conducted market research, let’s figure out what exactly it’s going to do. Consult with an automotive development services provider for choosing the best features for your app.

Besides, you must also brainstorm features that you want in your app. What features are essential? What would be nice to have? Don’t worry about getting it perfect right away, you can also add or less them later.


4. Design User Interface

Now comes the designing part which helps in attracting users to your app. Before you create a mobile app, you must work on UI/UX design. Your app’s user interface is crucial, it’s what users will interact with every time they open the app. Keep it simple, intuitive, and visually appealing. The development team will make the wireframes for your app.


5. Build Your Roadside Assistance App

Roadside assistance app development–this is the main stage. Let’s start building now that you have your plan. If you’re expert in app development, well and good but if not, get in touch with a company.

Also, whether you want a native app or a cross platform app development, it totally depends on your budget. However, the development team will integrate all the features and functionality in your app and create a backend structure.


6. Test And Deploy

Almost there! But before you finally release your roadside assistance app, you must assure your app properly works. Use a variety of testing methods to assure your roadside assistance app works well with the help of testers and quality analysts.

Carefully to what they say, and be ready to make some changes. Once your app has cleared all the tests, it’s time to deploy your app to the respective app stores.

So, now you are well-versed with the roadside assistance app development procedure, by following these steps you can create a robust towing app. Additionally, if your auto-insurance business offers roadside assistance policies, consider investing in hotel booking app development. This allows users to conveniently book accommodations or hotels as part of their roadside assistance services.

By integrating hotel booking features into your app, customers can seamlessly access lodging options during emergencies or breakdowns. This enhances the overall user experience and provides added value to your roadside assistance offerings.


Roadside Assistance App CTA


Must-have Features To Include In Roadside Assistance App Development   

When developing a roadside assistance app, it’s crucial to incorporate essential features to ensure a seamless customer experience and efficient service delivery. Below are the must-have features to include in your roadside assistance app development:


Features To Include In Roadside Assistance App Development

● User Registration

Users should be able to make accounts to use the roadside assistance app’s features and services like saving personal and car information.


● Coupon Codes

Users should be able to redeem coupon coupons for discounts or special offers on roadside assistance app development services in the system that is implemented.


● In-app Navigation

When you create a roadside assistance app, integrate features for navigation app development to guide users to their current location or nearest service providers.


● Push Notifications

It is important to provide users with real-time updates on the state of the service, promotional offers, and any other crucial information.


● Share Vehicle Data

It enables users to share relevant vehicle information such as make, model, and license plate number with service providers for faster assistance.


● Live Tracking Ability

It allows users to track the location and ETA of assigned service providers in real-time. You must hire a travel app development company to integrate live tracking ability features.


● Analytics

With data analytics feature, users can collect and analyze user data to improve service quality, identify trends, and enhance user experience.


● Multi-language System

Your mobile roadside assistance app can offer multi-language features to help benefits in a diverse user base and improve accessibility.


● Service History

With the service history feature, users can maintain a record of past service requests and transactions. Users can use it for reference and track their roadside assistance history.


● CRM Integration

You can also integrate customer relationship management tools to manage interactions with users, track customer inquiries, and improve customer service.


● Emergency Contacts

Your app can provide users with quick access to emergency contacts. For example, roadside assistance hotlines, emergency services, and insurance providers. You can also consult with a location tracking app development company to integrate emergency contacts feature in location based apps like Waze or AAA.


● Payment/Bill Estimation

It offers users the ability to estimate service costs and receive transparent billing information before confirming service requests.


● Digital Payment Options

The payment gateway integration is essential for almost every type of mobile app. It facilitates users to use multiple digital payment methods that are within the towing app like uber for seamless transactions.


● Service Selection

In roadside assistance app development, you must allow users to choose from a variety of roadside assistance services. For example, towing, battery jump-start, tire change, and fuel delivery.


● Review & Ratings

Users may give ratings or feedback based on their experiences with them. It helps in fostering transparency and accountability within the app.


Most Popular Roadside Assistance App!!

If you are planning to create a roadside assistance app, it is essential to determine who your competitors are. So, as per the automotive software development company, below are the most popular towing apps for your reference.


Best Towing Apps

Available Platform



Waze Android | iOS 500M 4.1
Honk N/A | iOS 10M 4.2
AAA Android | iOS 5M 4.1
OnStar Android | iOS 1M 4.4
Allstate Motor Club Android | iOS 100K 2.6

How Much Does Roadside Assistance App Development Cost?

You must be thinking “how much does roadside assistance app development cost?”. Well, the cost to develop a mobile app like AAA or Waze can lie between $10000-$25000. Depending on your project requirements and factors, the cost of roadside assistance app like Uber fluctuates.

For example, app complexity, feature, app design, tech stack etc. Also, users can get roadside assistance from an insurance company’s app. Let’s now look at the table depicting the on demand towing or roadside assistance app development cost.


App Complexity Cost Estimation
Simple Roadside Assistance Application $10000-$15000
Moderate Roadside Assistance Application $15000-$20000
Complex Roadside Assistance Application $25000 or more


However, you can also measure the cost to build a roadside assistance Uber app with the below given formula:


Total Towing App Development Cost = Hourly Developers Rate * Total Development Team


Now you know the formula and get a clear idea of roadside assistance app development solution cost, it is time to build your own. However, it is crucial to know that it is just the rough estimated cost to build indoor navigation applications. To know the actual cost to make a roadside assistance app, you must consult with a roadside assistance app development company.


roadside assistance app development


How Much Does It Cost To Maintain a Roadside Assistance App?

Do you have an AAA roadside assistance mobile app and want to update it with new features and steady performance? Well, it is vital to determine the cost to maintain a mobile app. On average, roadside assistance app maintenance cost may be between 15-20% of the total development cost.

Let’s say, if your tow truck app like uber development cost is $10000, then you’re about to spend around $1000-$5000 annually. However, some factors like hosting, feature enhancement, security, bug-fixes and so on affect the maintenance costs.

Let’s get more clear idea from the below given table:


App Maintenance Type


Hosting Charges $35 to $160 Per Month
Bug Fixing and Updates $1000 to $2000
Functional Services $2000 Per Year
API Integration $3000 Per Year
IT Support $1000-$5000 per hour


So, if your towing app is outdated then it is advisable to consult with a mobile app maintenance and support services provider. It is a worthy investment as it improves app performance and optimizes features.


Ready To Create Your Own Roadside Assistance App? Let’s Connect!!   

The market for on-demand roadside assistance is expanding rapidly, and one way to capitalize on this trend is by investing in roadside assistance app development solutions.

For those who need to commence their roadside assistance business, now is a great time. You can simply require to work with reputable mobile app developers or avail roadside assistance app development services that can make you a great app.

Moreover, you can also consult with an insurance app development company. They can help you create a great app within your budget. They can help you create an amazing roadside assistance app within your set budget. So what are you waiting for? Share your requirements with us and make your way into this flourishing market.


Frequently Asked Questions


1. How Long Does It Take To Build A Roadside Assistance App?

The time to develop a roadside assistance app depends on the complexity and project requirements. A simple roadside assistance app can take 2-4 months while a complex roadside assistance software or app may increase the development time up to 5-9 months. To know the exact time consult with a roadside assistance app development services provider.


2. How To Monetize A Roadside Assistance App?

There are several ways to monetize a roadside assistance app. Below are the popular methods that you can utilize:

  • In-app purchase
  • In-app advertisement
  • Freemium model
  • Subscription model
  • Open-source model


3. What Are the Benefits Of Creating A Towing App?

The advantages to build a roadside assistance app are mentioned below that may stand out from others. Have a look:

  • It Increases Productivity
  • Less Work for Your Drivers
  • Track Your Business’s Performance
  • Provide 24/7 Service

4. What Are the Best Roadside Assistance App Development Company?

The best roadside assistance app development company can generally depend on your requirements, location and your budget. To choose the most suitable experts for your project, it is a good idea to explore and evaluate a few different companies.


5. How Much Does Car Rental App Development Cost?

The car rental app development cost can be typically between $10000-$25000 or more. It basically affects the factors like app complexity, features, development team size and your project requirements.


6. How To Start a Roadside Assistance Business Without Towing?

You can start your own roadside assistance business without towing by following the below steps:

  • Make a roadside assistance business plan
  • Select a Business Domain
  • Apply for Licenses and Permits
  • Get the Right Business Insurance
  • Get a custom-built mobile app
  • Hire Individuals for Your Service