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Real projects. Real ROI — 2,300+ projects delivered across 71+ countries.Explore Now
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About client
Leading Global Enterprise (Confidential)
Timeline
20 weeks
01/06
Project Overview
A leading global organization approached Dev Technosys to enhance its digital certificate management system by integrating certificate lifecycle functionality directly into the ServiceNow platform. The goal was to create a centralized, secure, and automated solution that would eliminate manual certificate handling, improve compliance visibility, and streamline IT operations.
Our expert ServiceNow developers designed and deployed a custom Certificate Lifecycle Integration module, empowering users to manage everything from certificate requests to renewals within a single interface. The solution automates workflows, approval cycles, and domain validation, while providing end-to-end transparency through comprehensive dashboards and reporting.
02/06
Goals & Achievements
- Develop a user-friendly and centralized portal for managing all certificate requests and renewals within ServiceNow.
- Automate workflows for approvals, notifications, and auditing to ensure compliance and security.
- Reduce manual errors and administrative burden through adaptive forms and dynamic data mapping.
- Enable domain control validation automation for SSL/TLS certificates.
- Implement role-based access control for secure management and traceability.
- Provide real-time dashboards and audit trails for compliance officers and IT admins.
- Ensure future scalability to integrate multiple Certificate Authorities and advanced analytics.
03/06
Challenges
- Ensuring secure API connectivity between ServiceNow and external Certificate Authorities.
- Handling sensitive encryption keys and credentials with multi-layered security protocols.
- Designing dynamic forms and adaptive workflows for multiple certificate types and roles.
- Maintaining network stability and seamless API performance under strict IT policies.
- Balancing rapid deployment with feature prioritization to meet project deadlines.
- Guaranteeing regulatory compliance with seven-year data audit retention.
04/06
Technology & Tools
05/06
Solution Features
- Secure ServiceNow Integration
- Dynamic, Adaptive Forms
- Automated Approval Workflows
- Domain Validation Automation
- Lifecycle & Renewal Management
- Comprehensive Dashboards
- Robust Security & Compliance
06/06
App Visuals
Video Testimonials
Discover how our clients have achieved success, watch their authentic video testimonials and see the results for yourself
“Dev Technosys delivered a secure, user-friendly medical app for us. Their technical expertise, clear communication, and commitment to healthcare compliance truly exceeded our expectations.”
Brad Ryba
CEO
“Dev Technosys transformed our business idea into a powerful mobile app. Their strategic approach, reliability, and on-time delivery helped us scale smoothly and confidently.”
Lisa Dott
Managing Director
“Working with Dev Technosys felt like a true partnership. Their care, dedication, and understanding of our healthcare goals made the entire journey smooth and rewarding.”
Brenda
CEO, Papaya
“Dev Technosys brought our carpet information project to life with clarity and precision. Their professionalism, responsiveness, and commitment to quality made the collaboration truly valuable.”
Abdul Wahad Rasul
Director - Satar Carpet GmbH
“Dev Technosys played a key role in shaping our project into a viable business. Their problem-solving mindset, technical strength, and consistent support delivered real results.”
Arif Alakbarov
Founder at Best.AZ
“Dev Technosys handled our healthcare project with care and precision. Their thoughtful approach, strong collaboration, and attention to detail gave us confidence at every stage.”
Mbuih Zukane
CEO - InspireWebApp
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