In this era of digitalization, there’s no business operating in the same old-fashioned ways. With advanced technology and increasing usage of smartphone apps, people’s lives have been made easier, faster, and more convenient. Food delivery applications are now a beloved trend and a convenient tool for food deliveries for people around the world.

An on-demand food delivery app like Swiggy or Zomato is for the people uninterested in cooking and neither want to go out after a tiring day at work or for any other reason. In today’s blog, we will explore the key features of food delivery apps in detail. These food delivery app features play a crucial role in enhancing app’s performance. So, without further waiting let’s begin!

 

What is a Food Delivery App?

A food delivery application is an app platform that lets users browse, place orders, and pay for meals from nearby restaurants or vendors, and have them delivered at your doorstep. Food delivery apps connect customers with food vendors/restaurants and delivery agents, providing real-time order tracking, menu browsing, multiple payment options, reviews and ratings, and personalized recommendations.

 

Food Delivery App Business Statistics

The food delivery app market is growing as the consumer popularity of on-demand food delivery apps grows. On-demand app development is an excellent way to boost your return on investment. The market is filled with opportunities, and now is the time to seize them.

• Revenue in the online food delivery market is expected to reach US$ 1.39 trillion in

• Globally,5 billion people, 1.6 billion of them, are expected to have meals delivered in Asia in 2027.

• The entire food delivery app industry is projected to reach a $213 billion market size by 2030.

• The United States food delivery market is forecast to reach the 500 billion mark by 2029, as both the online grocery and meal delivery segments continue their upward climb.

Important Features To Implement in a Food Delivery App

Here’s a list of essential features to include in a food delivery app. These Food Delivery App Features can enhance your app’s performance and make your app stand out in the competitive market.

 

 

Food Delivery App Features for Restaurant Panel

1. Dashboard & Analytics

To build a food ordering application, you must incorporate powerful dashboards. A powerful control center displaying real-time metrics like active users, orders per hour, top-selling restaurants, revenue charts, and delivery statuses. It helps the admin quickly assess performance and make informed business decisions.

 

2. Restaurant Management

This allows the admin to onboard new restaurants, modify menus, set commission percentages, and manage business hours. Admins can also approve or suspend partners based on quality or complaints.

 

3. Order Management

This panel displays every order in progress or completed, with details like user information, restaurant, agent assigned, time taken, and payment status. Admins can cancel, reassign, or troubleshoot orders directly from this panel.

 

4. User & Delivery Agent Management

This feature is crucial to develop a food ordering app like Doordash. It allows the admin to view, verify, block, or manage user and delivery agent profiles. It includes access to account status, KYC verification, complaints, and activity logs.

 

5. Offers & Promotions Control

Restaurant panel features like this help restaurants and food vendors create promo codes, cashback offers, referral bonuses, and limited-time discounts. This boosts engagement during festivals, weekends, or low-activity periods.

 

6. Analytics & Reports

Provides detailed insights into platform performance through user data, sales figures, and delivery metrics. It helps track growth, identify bottlenecks, and improve service strategies.

 

Food Delivery App Features for User Panel

1. User Registration & Profile Management

You must integrate this feature to develop a food delivery app like Deliveroo. Users can register using mobile, email, or social media and manage profiles, addresses, and preferences. They can also save favorite restaurants and past orders for easy reordering.

 

2. Restaurant Browsing & Search Filters

Users can browse restaurants by category, cuisine, or rating. Food delivery UI/UX features like search filters allow them to refine results based on delivery time, pricing, dietary needs, or distance.

 

3. Menu Viewing & Order Placement

The menu is the most essential feature to add to food delivery website development. Whether it’s an app or website, menus are clearly listed with images, prices, and customization options.

4. Live Order Tracking

Customer app features like live order tracking are handy for food delivery apps. After placing an order, users can track its real-time status, from restaurant confirmation to dispatch and final delivery, with map-based visuals of the delivery agent’s route.

 

5. Multiple Payment Options

Supports secure payments via credit/debit cards, UPI, digital wallets, net banking, and COD. Users receive instant payment confirmation and invoices. Features of food delivery application like this make the payment process easier.

 

6. Ratings & Reviews

Users can rate restaurants and delivery agents and share feedback on food quality and service. Reviews help improve standards and assist other users in decision-making.

 

Food Delivery App Features for Delivery Agent Panel

1. Agent Profile & Verification

Delivery partner features like this allow delivery agents to create profiles and upload ID and vehicle documents for verification. Admins review submissions before granting access to delivery tasks.

 

2. Order Notifications

Order Notification is among the must-have features in food delivery app. Agents receive real-time alerts for new delivery requests with order and location details. These Food Delivery App Features can accept or decline deliveries based on availability.

 

3. Route Navigation Integration

Integrated GPS helps agents navigate to the restaurant and customer location using real-time traffic updates. This reduces delivery time and enhances accuracy.

 

4. Order History & Earnings Report

On demand app development companies should focus on this feature, which helps delivery personnel view logs of completed orders and detailed earning summaries over daily, weekly, or monthly periods to track their income.

 

5. Availability Toggle (Online/Offline)

A toggle button is among the essential features for food delivery app development. It enables delivery agents to accept orders online or offline in case they are unavailable. It ensures flexibility and prevents missed deliveries.

 

6. Support & Chat System

Agents can contact admin support or restaurant staff through in-app chat or call for any issues related to orders, delays, or navigation help.

 

7. Customer Communication Tools

Food Delivery App Features like In-app calling and messaging allow agents to contact customers without revealing personal numbers. This is useful for confirming gate numbers and directions or addressing complaints.

 

How Dev Tech Can Help With Food Delivery App Development?

Dev Tech is a top food delivery app development company that can help develop a robust food delivery app by offering end-to-end solutions, including custom app design, user-friendly interfaces, secure payment integration, and real-time order tracking.

We build user-friendly features for food delivery apps and scalable, modular systems with separate panels for users, delivery agents, and admins. With expertise in mobile and web technologies, Dev Tech ensures your app is fast, secure, and tailored to your business needs.

 

 

Conclusion

The above-provided details and information highlight essential features to include in a food delivery app. We hope this information clears every doubt or query regarding food delivery app development features. If you want a food delivery app with all these advanced features, then Hire Mobile Application Developers from Dev Tech, and  stay tuned for more informative updates.

 

FAQs

1. What Are The Essential Panels Required In A Food Delivery App?

A robust food delivery app should include three main panels: User Panel, Admin Panel, and Delivery Agent Panel. Each has a unique set of features for smooth operations.

 

2. How Important Is Real-Time Order Tracking In A Food Delivery App?

Real-time order tracking is crucial for enhancing user trust and satisfaction. It allows customers to track their food from preparation to delivery, reducing uncertainty and increasing engagement.

 

3. Should A Food Delivery App Support Multiple Payment Options?

Yes, integrating multiple payment gateways such as UPI, credit/debit cards, mobile wallets, and cash on delivery ensures flexibility and convenience for users, improving the overall user experience.

 

4. What Kind Of UI/UX Design Is Best For A Food Delivery App?

A clean, intuitive, and responsive UI with smooth navigation, high-quality visuals, interactive menus, and real-time updates provides a seamless user experience.