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The increasing use of personal data by organizations has elevated privacy management to a priority position in technology development. Companies currently deal with sensitive information about their customers, employee records, and account data, to name a few forms of personally identifiable information.

The implementation of a systematic approach will allow these organizations to compose an overview of their data flow to effectively manage the resulting privacy risks. ISO 27701 is one of such system.

What is ISO 27701?

ISO 27701 is an international Privacy Information Management System standard. This standard is targeted at assisting businesses in installing, applying, maintaining, and improving procedures for managing privacy information. The nature of this standard is that it builds on ISO 27001 and ISO 27002 by laying down the requirements and controls unique to the privacy management practices of an organization instead of focusing only on the technical aspects of the security field.

Why Is ISO 27701 Important?

Although information security and privacy are considered to be linked with each other, they can also be viewed in two separate lights. The term "security", if taken on its own, generally means safeguarding information against threats like invasion, destruction, or change. On the other hand, "privacy" deals with whether the collection and processing of personal information indeed satisfy certain measures.

One of the ISO standards, namely ISO 27701, can help companies to organize the process of addressing privacy issues properly.

It may also help to determine the definite responsibilities of organizations acting as Controllers of Personally Identifiable Information (PII Controllers) and Processors of Personal Information (DPI Processors).

Main Topics Covered by the Standard

ISO 27701 comprises a variety of guidance relating to privacy management. The subject matter of the standard covers important issues like identifying and keeping records of processes connected with personal information usage, creating privacy policies, managing functions, and dealing with privacy risks.

Apart from this, the standard can be utilized for establishing various processes of dealing with requests of data subjects, working with third parties, and calculating privacy responsibilities.

In summary, ISO 27701 implies the importance of documenting everything linked to privacy management and constantly monitoring compliance requirements.

How We Approach Privacy Practices

At Dev Technosys, privacy is taken as an important aspect that is addressed during the development and management of any digital solutions that may include personal information.

What practices may be done would depend on the specifics of each project and legal and contractual obligations. However, there are some practices that may be applied in cases involving personal details. Some of them include personal details identification, restricting data collection to avoid obtaining unnecessary information, imposing restrictions on access to information, ensuring security of data processing, and complying with applicable data retention regulations.

Documentation also plays an important part. Knowing how personal details appear in the system, how they are used, and who has access to them will help to enhance the overall safety of personal information.

Connecting Security and Privacy

One of the most significant things about ISO 27701 is its interrelation with the information security management system. If the system used for the processing of personal information is poorly protected, it is impossible to manage privacy effectively.

Privacy as an Ongoing Process

The idea put forward in ISO 27701 is very important for all businesses; the process of managing privacy must be a constant concern. Organizations must also update processes with the changing of technologies, business practices, regulations, and data flows.

Introduce privacy considerations earlier in development in order to recognize the risks quickly and come up with necessary controls.

At Dev Technosys, we adopt the view that privacy is an integral part of responsible software development. Understanding the things like ISO 27701 can help companies treat the way of protecting personal information more profoundly.

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